Elodie Westhoff
Sydney,NSW
Summary
Proven Retail Sales Associate with a track record of enhancing customer satisfaction and boosting store sales at 2 Of Us Boutique. Skilled in POS operations and customer service, adept at fostering teamwork and collaboration. Successfully implemented visual merchandising strategies, significantly attracting more customers and improving the shopping experience. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
2 Of Us Boutique
03.2022 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted team with various marketing projects that would engage new leads and potential customers.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed efficient cash register operations.
Christmas Casual Retail Assistant
Dissh Boutiques
01.2019 - 03.2019
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
Education
Acting
NIDA
Sydney07.2023
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Retail Sales
- Reliability and punctuality
- Product Knowledge
- POS system operations
- Stock replenishment
- Product Recommendations
- Trend Awareness
Timeline
Retail Sales Associate
2 Of Us Boutique
03.2022 - 06.2024
Christmas Casual Retail Assistant
Dissh Boutiques
01.2019 - 03.2019
Acting
NIDA
Similar Profiles
Paityn WilliamsPaityn Williams
Sales Associate at 2 The Moon BoutiqueSales Associate at 2 The Moon Boutique
Chantel KarpeskyChantel Karpesky
Retail Sales Associate at 2 Jewels Boutique LLCRetail Sales Associate at 2 Jewels Boutique LLC
Jasenthu Hewage Ishara Madushan JayawwardhaneJasenthu Hewage Ishara Madushan Jayawwardhane
Electrical Design Draftsman at China International Telecommunication Construction Company 2 (CITCC 2)Electrical Design Draftsman at China International Telecommunication Construction Company 2 (CITCC 2)