Summary
Overview
Work History
Education
Skills
Date of Birth
Certification
Interests
Timeline
Generic

Eloise Gillerat

Summary

I am a motivated and reliable customer service professional with over 4 years of experience providing exceptional service and support. Skilled in managing staff and customer inquiries, resolving issues, and ensuring a positive customer experience. Proven ability to work efficiently in fast-paced environments, with a strong commitment to building and maintaining customer relationships. Excellent communication, problem-solving, and time management skills, with a focus on delivering high-quality service and contributing to team success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager/ Waitress/ Kitchen Hand

China View Restaurant
03.2021 - 07.2024

- Wrote weekly rosters as Manager to ensure everyone's unavailability was attended to.

- Assigned daily and weekly cleaning jobs to staff to complete on shift.

- Engaged with customers and solved any workplace problems as a waitress.

- Handled end of shift money and using a POS machine during shift.

- Assisted in kitchen, preparing dishes to chef, packing take away orders and cleaning up.

Ticket and Food Seller/ Gold Class Worker

Event Cinemas
08.2022 - Current

- Using a POS machine to sell tickets, recommend movies and problem solve any workplace problems.

- Making popcorn, stocking candy bar, and selling food to customers.

- Counting and handling money at the end of shifts.

- Working in Gold class, waitressing hot meals to cinema seats.

- Working at the bar, making and serving alcoholic beverages to customers.


Delivery Driver and Dishy

Domino's Pizza
07.2024 - Current
  • Delivered packages to customers, ensuring timely and accurate service.
  • Improved delivery efficiency by planning optimal routes.
  • Loaded and unloaded merchandise to maintain vehicle organization and safety.
  • Provided excellent customer service, resolving delivery issues promptly.
  • Washed dishes efficiently and kept store clean in between deliveries.

Education

High School Diploma -

Kenmore State High School
Kenmore
11-2024

Skills

  • Analytical thinking
  • Ability to work effectively within a team
  • Quick to learn new skills and tools
  • Very organised
  • Experience in customer service of 4 years
  • Experience in managing teams and resolving conflict

Date of Birth

20/09/2006 - 18 years of age

Certification

- Certificate III in Business

- Certificate II in Financial Studies

- Responsible Serve of Alcohol (RSA)

- First Aid and CPR Certificate


Interests

- Cooking and baking

- Physical fitness and wellbeing

- Travelling

- Learning new things

- Drawing and creativity

Timeline

Delivery Driver and Dishy

Domino's Pizza
07.2024 - Current

Ticket and Food Seller/ Gold Class Worker

Event Cinemas
08.2022 - Current

Manager/ Waitress/ Kitchen Hand

China View Restaurant
03.2021 - 07.2024

High School Diploma -

Kenmore State High School
Eloise Gillerat