Elsa Double
Newtown,NSW
Summary
Hardworking receptionist, assistant, and administrator bringing top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with a continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
1
1
year of professional experience
Work History
Medical Receptionist (Part-Time)
Battery Point Medical
11.2021 - 01.2023
- Coordinated patient scheduling, check-in, check-out, and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Transcribed phone messages and relayed them to appropriate personnel.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Invoiced patients accurately in line with charging guidelines.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Education
Bachelor of Forensic Biology - Forensic Science
University of Technology Sydney
Sydney, NSW11.2025
High School Diploma -
The Friend's School
Hobart, Tasmania11.2021
Skills
- Records Maintenance
- Critical Thinking
- Data Entry Software
- Record Processing
- Patient Data Processing
- Answer Telephones
- Medical Records Management
- Checking Patient Details
Timeline
Medical Receptionist (Part-Time)
Battery Point Medical
11.2021 - 01.2023
Bachelor of Forensic Biology - Forensic Science
University of Technology Sydney
High School Diploma -
The Friend's School
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