Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sofia Portelli

Elwood,VIC

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising 6 months.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Receptionist (Part-Time)

Medical One
02.2023 - 08.2023
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.

Pharmacy Assistant

Chemist Warehouse
12.2021 - 07.2022
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.

Customer Service Team Member

Woolworth's Supermarket
10.2019 - 09.2020
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Delivered prompt service to prioritize customer needs.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Responded proactively and positively to rapid change.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Food Server/Cashier

Saintly Burger
08.2019 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Global Studies - Human Rights

Monash University
Clayton, VIC
10.2026

High School Diploma -

Firbank Grammar School
Brighton, VIC
11.2022

Skills

  • Medical Records Management
  • Scheduling Tests and Procedures
  • Office Coordination
  • Bookkeeping Support

Certification

  • Responsible Service of Alcohol 2022

Timeline

Medical Receptionist (Part-Time)

Medical One
02.2023 - 08.2023

Pharmacy Assistant

Chemist Warehouse
12.2021 - 07.2022

Customer Service Team Member

Woolworth's Supermarket
10.2019 - 09.2020

Food Server/Cashier

Saintly Burger
08.2019 - 01.2020

Bachelor of Global Studies - Human Rights

Monash University

High School Diploma -

Firbank Grammar School

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Sofia Portelli