Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elsa Teixeira

Cronulla ,NSW

Summary

Versatile and dedicated, I excelled at Mr Paisley’s, mastering both culinary and customer service skills. Known for enhancing customer satisfaction and streamlining kitchen operations, I achieved significant reductions in food waste. My strong knife skills and commitment to sanitation stand out, alongside a proven ability to foster team collaboration and maintain high standards of service.

Overview

28
28
years of professional experience

Work History

Cook

Mr Paisley’s
Cronulla, NSW
11.2019 - 12.2024

I worked as a cook / Baker

  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Apprentice Hairdresser

Coco De Luma
Bronte, NSW
12.2018 - 12.2019
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
  • Assisted senior hairdressers in complex tasks, ensuring smooth salon operations and timely service delivery.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Enhanced overall salon atmosphere by contributing to a positive work environment and fostering strong team dynamics.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Answered telephone calls to provide information and schedule new appointments.
  • Enabled seamless appointment scheduling using digital tools such as online booking platforms.
  • Demonstrated adaptability by quickly learning new products introduced into salon offerings.
  • Studied advanced techniques to develop proficiency and better serve customers.

Cook/Baker

Ham Cronulla
Cronulla, NSW
07.2010 - 12.2017
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Waitress/Baker

Nunspool
Cronulla, NSW
08.2007 - 12.2010
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Inspected dishes and utensils for cleanliness.

Cook/ Waitress

Kafenio
Cronulla, NSW
12.2003 - 10.2006
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.

Mezze Restaurant

Waitressing
Cronulla, NSW
12.2001 - 04.2002
  • Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
  • Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
  • Managed budget and financial reporting, consistently achieving targeted profit margins while maintaining exceptional service standards.
  • Promoted a safe work environment by enforcing strict adherence to health code regulations and company safety guidelines.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Planned and executed strategies to increase customer loyalty and retention.

House Cleaner

Private Home
Bondi, NSW
08.1996 - 08.1997
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.

Education

Yr 11 - Portuguese Language

Marrocos High School
Portugal

Hair Apprenticeship

TAFE NSW
NSW
03.2018

Photography

TAFE NSW
NSW
02.2010

Makeup Artist

TAFE NSW
NSW
02.2000

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food preparation
  • Kitchen organization
  • Strong attention to safe food handling procedures
  • Knife skills
  • Sanitation

Languages

Portuguese
Native or Bilingual
English
Full Professional
Spanish
Elementary

Timeline

Cook

Mr Paisley’s
11.2019 - 12.2024

Apprentice Hairdresser

Coco De Luma
12.2018 - 12.2019

Cook/Baker

Ham Cronulla
07.2010 - 12.2017

Waitress/Baker

Nunspool
08.2007 - 12.2010

Cook/ Waitress

Kafenio
12.2003 - 10.2006

Mezze Restaurant

Waitressing
12.2001 - 04.2002

House Cleaner

Private Home
08.1996 - 08.1997

Yr 11 - Portuguese Language

Marrocos High School

Hair Apprenticeship

TAFE NSW

Photography

TAFE NSW

Makeup Artist

TAFE NSW
Elsa Teixeira