Elsie Kafesu
Cannington,WA
Summary
Courteous Store Team Member delivers fast, friendly customer service to positively impact customer satisfaction, store profitability and organization's mission. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs.
Overview
1
1
year of professional experience
Work History
Store Team Member
KFC
05.2023 - Current
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Boosted sales with effective product recommendations based on customer needs and preferences.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Restaurant Team Member
Asian Store
11.2022 - 02.2023
- Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
- Assisted in the ongoing improvement of restaurant operations by providing constructive feedback during team meetings or one-on-one sessions with managers.
- Greeted guests pleasantly and answered menu questions.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
No Degree -
Sevenoaks Senior College
Cannington, WA11.2025
Skills
- Sales Records Management
- Security Practices
- Goal-oriented mindset
- Cross-selling techniques
- Building Customer Loyalty
- Creative Thinking
- Product Knowledge
- Sales and Promotions
- Brand Promotion
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 3 staff members.
Reading
I'm very passionate about my reading because l feel as if it makes meunderstand stuff a bit better.
Languages
Shona
Native or Bilingual
Sotho
Native or Bilingual
Timeline
Store Team Member
KFC
05.2023 - Current
Restaurant Team Member
Asian Store
11.2022 - 02.2023
No Degree -
Sevenoaks Senior College
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