Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Elsie Reid

Traralgon,VIC

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

1
1
year of professional experience

Work History

Retail Team Member

Kmart
02.2023 - Current
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
  • Collaborated with team members to meet daily sales goals, consistently exceeding targets throughout tenure.
  • Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Gymnastics Coach

BK's Gymnastics
08.2023 - 12.2023
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
  • Collaborated with fellow coaches to develop comprehensive training plans for individual athletes and teams.
  • Secured necessary resources such as gym space, equipment, or funding by liaising with program administrators or sponsors.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.

Education

High School Diploma -

Lavalla Catholic College
Traralgon, VIC
11.2025

Skills

  • Store maintenance
  • Professional Appearance
  • Loss Prevention
  • Customer Assistance
  • Store Organization
  • Product Knowledge
  • Teamwork and Collaboration
  • Self Motivation

Accomplishments

    Duke of Edinburgh Bronze & Silver Award

Additional Information

Currently in the process of moving to this area

Timeline

Gymnastics Coach

BK's Gymnastics
08.2023 - 12.2023

Retail Team Member

Kmart
02.2023 - Current

High School Diploma -

Lavalla Catholic College

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Elsie Reid