Elvis Mathew
Clyde North,VIC
Summary
As an organized and motivated student, I am able to apply time management and organizational skills in various environments. I am actively seeking a part-time job opportunity at this company where I can continue to develop my communication and team work skills and bring forth my dexterity to the workplace. As an individual who places a high importance for his academics, I wish to further enhance my love for learning by sharing my knowledge to the next generations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service
Delish Pizza And Pasta
02.2022 - Current
- Served customers face-to-face as well as via telephone with an optimistic approach to increase overall satisfaction for customers and create a jubilant work environment.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Volunteer
Salvation Army Store
12.2021 - 07.2022
- Assisted with sorting and meeting customer needs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Represented the organization positively and professionally while providing support to the community.
Education
High School Diploma -
Casey Grammar School
Cranbourne, VIC11.2023
Skills
- Problem Solving
- Analytical Skills
- Multitasking
- Organizational Skills
- Time Management
- Positive Attitude
- Interpersonal skills
- Skilled in [Software]
Certification
Academic Excellence Awards - Casey Grammar School Top 10% in Year Level
Languages
English
Native or Bilingual
Malayalam
Elementary
Timeline
Customer Service
Delish Pizza And Pasta
02.2022 - Current
Volunteer
Salvation Army Store
12.2021 - 07.2022
High School Diploma -
Casey Grammar School
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