Organised and detail-oriented administrative support candidate with experience in front desk service, customer communication, record keeping, and daily reporting. Skilled in handling enquiries, processing information accurately, and supporting day-to-day operations in a professional and efficient manner. Holds Australian tertiary qualifications and is proficient in Microsoft Office and email communication. Bilingual in English and Chinese, with a reliable and customer-focused approach to work.
Work History
Professional Experience Early Childhood Educator
Eden Academy Isle of Capri | Ashmore Community Children's Centre | Community Kids Old Coach Road
Gold Coast, QLD
2024 - 2025
Prepared and maintained detailed daily reports and documentation, ensuring accurate record-keeping
Organised daily schedules and planned structured activities, demonstrating strong time management and organisational skills
Communicated effectively with parents and staff, addressing daily inquiries and providing updates
Front of House Staff
Yummy Chinese BBQ
Sydney, NSW
2023 - 2024
Managed front desk operations, including greeting customers, handling scheduling, and answering general inquiries
Processed payments and maintained accurate cash register records in a fast-paced environment
Education
Master - Master of Teaching
Southern Cross University
Gold Coast, QLD
03-2026
Graduate Diploma - Early Childhood Care And Education
Southern Cross University
Gold Coast, QLD
02-2025
Bachelor of Science - Psychological Science
The University of Sydney
03-2024
Skills
Administrative support
General office administration and typing
Front desk and customer service
Data entry and record keeping
Email and enquiry handling
Scheduling and activity coordination
Daily report writing and documentation
Bilingual communication in English and Chinese
Timeline
Professional Experience Early Childhood Educator
Eden Academy Isle of Capri | Ashmore Community Children's Centre | Community Kids Old Coach Road
2024 - 2025
Front of House Staff
Yummy Chinese BBQ
2023 - 2024
Master - Master of Teaching
Southern Cross University
Graduate Diploma - Early Childhood Care And Education
Assistant Director/ Early Childhood Educator at Discovering Our World Child Development CenterAssistant Director/ Early Childhood Educator at Discovering Our World Child Development Center