Elyse Offer
Miles,Queensland
Summary
Dynamic and reliable professional with extensive experience at Miles IGA, excelling in customer service and inventory management. Proven adaptability and strong problem-solving skills, consistently enhancing team performance and fostering positive relationships. Committed to delivering exceptional support and maintaining operational efficiency in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Retail Assistant
Miles IGA
04.2023 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Assisted customers with prompt and polite support in-person and via telephone.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
- Conducted inventory checks to maintain optimal stock levels, ensuring product availability through stock taking and negative counts within the system.
- Use technology to improve the efficiency and accuracy of date checking in the chiller department.
- Worked and manged Chiller department, which included completing paperwork of stock inventory, weekly stock take counts with zero counts and negative checks, providing job lists for fellow employees to complete.
- Working in the deli, following food safety guidelines, cooking and maintaining a clean work field.
Miles Bowls Club
Waitressing
01.2019 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Customer service, platting, money handling, supervising, and book work.
Administrative Assistant
Richards Transport
09.2021 - 09.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Learnt skills on Xero Accounting Program
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed filing system, entered data and completed other clerical tasks.
Education
Certificate IV in Community Service - Family And Community Services
TAFE QLD
QLD10-2025
No Degree - Family And Community Services
Mental Health First Aid Australia
Chinchilla, QLD10-2024
No Degree - Family And Community Services
NAPCAN PREVENT CHILD ABUSE & NEGLECT
Online09-2024
No Degree - Family And Community Services
Chinchilla State Primary School
Chinchilla09-2024
No Degree - Family And Community Services
NAPCAN PREVENT CHILD ABUSE & NEGLECT
Online08-2024
No Degree - Family And Community Services
Chinchilla State Primary School
Chinchilla, QLD08-2024
No Degree - Family And Community Services
Chinchilla State Primary School
Chinchilla, QLD08-2024
No Degree - Family And Community Services
Chinchilla State Primary School
Chinchilla, QLD08-2024
Diploma of Leadership And Management - Business
Chinchilla Christian College
Chinchilla, QLD12-2023
High School Diploma -
Chinchilla Christian College
Chinchilla, QLD11-2023
Certificate II in Active Volunteering - Family And Community Services
Chinchilla Christian College
Chinchilla, QLD06-2022
Certificate II in Business - Business
Chinchilla Christian College
Chinchilla, QLD07-2021
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- Cash register operation
- Flexible schedule availability
- Complex Problem-solving
- Adaptability and resilience
- Conflict resolution techniques
- Team collaboration aptitude
- Inventory management proficiency
- Multitasking
- Friendly and helpful
- Reliable and responsible
Accomplishments
- Blue Card Holder
- Provisional 2 Driver (Green P)
- Have a personal car with comprehensive insurance
Languages
English
Timeline
Retail Assistant
Miles IGA
04.2023 - Current
Administrative Assistant
Richards Transport
09.2021 - 09.2021
Miles Bowls Club
Waitressing
01.2019 - 04.2023
Certificate IV in Community Service - Family And Community Services
TAFE QLD
No Degree - Family And Community Services
Mental Health First Aid Australia
No Degree - Family And Community Services
NAPCAN PREVENT CHILD ABUSE & NEGLECT
No Degree - Family And Community Services
Chinchilla State Primary School
No Degree - Family And Community Services
NAPCAN PREVENT CHILD ABUSE & NEGLECT
No Degree - Family And Community Services
Chinchilla State Primary School
No Degree - Family And Community Services
Chinchilla State Primary School
No Degree - Family And Community Services
Chinchilla State Primary School
Diploma of Leadership And Management - Business
Chinchilla Christian College
High School Diploma -
Chinchilla Christian College
Certificate II in Active Volunteering - Family And Community Services
Chinchilla Christian College
Certificate II in Business - Business
Chinchilla Christian College
Just completed a chairty walk in July this year and raised $2135 for Ronald McDonald House Charities
I am a goal-oriented individual who strives to bring optimism and support to everyone I encounter. This reflects my academics and the areas of community service in which I am most interested. In July, I organised, funded, advertised, and handled my fundraiser with Ronald McDonald House Charities Sydney, utilising excellent communication with updates and promotional guidelines.
Similar Profiles
Siobhaun HahnSiobhaun Hahn
All Rounder at MILES IGAAll Rounder at MILES IGA
Ivy HOIvy HO
Business Development Manager at Cathay – Asia Miles Macau, By N.Y Company Limited, Asia Miles LimitedBusiness Development Manager at Cathay – Asia Miles Macau, By N.Y Company Limited, Asia Miles Limited
Melissa HeathMelissa Heath
School Bus Driver at MILES BUS COMPANY INCSchool Bus Driver at MILES BUS COMPANY INC
Jessie JumangitJessie Jumangit
Leading Hand at Arubial Pty LtdLeading Hand at Arubial Pty Ltd
Cindy KiteCindy Kite
Multi Skilled Production Operator at YancoalMulti Skilled Production Operator at Yancoal