Emanuel Pisani
Londonderry
Summary
Experienced manager with a strong track record of success in overseeing business Sucess. Skilled in mentoring and motivating team members to achieve and surpass objectives. Proactive in managing departments, adept at multitasking within deadlines and time constraints. Possessing extensive hands-on experience in retail operations, including budgeting, inventory management, and merchandising. Committed professional dedicated to driving sales goals and ensuring the smooth functioning of a people performance department.
Overview
5
5
years of professional experience
Work History
Department Manager
McDonald's
06.2022 - Current
- Established team priorities, maintained schedules and monitored performance
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Controlled resources and assets for department activities to comply with industry standards and government regulations
- Developed and implemented useful inventory management strategies to maximize sales and reduce costs
- Trained crew in equipment maintenance and enforced participation in exercises focused on developing key skills
- Hired new crew and completed training plans to ensure they are understanding of the proper procedures
Crew Person
McDonald’s
05.2020 - 01.2022
- Contributed to sales growth through upselling promotional items and meal deals.
- Demonstrated strong multitasking abilities by balancing food preparation tasks with customer-facing duties.
- Maintained a clean working environment for improved efficiency and safety standards.
- Collaborated with team members to ensure smooth operations and high-quality service.
Trades Assistant
Brolton Group
01.2021 - 06.2021
- Input transfer data into system and manually updated accounting and certificate records
- Assisted skilled tradesmen to complete projects
- Participated in program and construction planning and kept leaders abreast of progress, problems and building project needs
- Performed maintenance and minor repairs to various machines under supervision
- Experienced in using and maintaining specialized tools and equipment associated with trades
- Assisted in receipt and inventory of material, tools and equipment
Education
Certificate III - Retail
Australian Apprenticeships Arrangements
Sydney, NSW06-2024
Skills
- Company Standards Enforcement
- Recruiting and Hiring
- Emergency Response
- Department Head
- Customer engagement
- Brand Targeting
- First Aid
- Employee Coaching and Mentoring
- Training and Development
- Staff management
Timeline
Department Manager
McDonald's
06.2022 - Current
Trades Assistant
Brolton Group
01.2021 - 06.2021
Crew Person
McDonald’s
05.2020 - 01.2022
Certificate III - Retail
Australian Apprenticeships Arrangements
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