Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emanuela Angelini

Noosa Heads,QLD

Summary

Detail-oriented professional with expertise in customer service and quality inspection. Proven ability to manage operations and maintain high cleanliness standards while utilizing effective communication and team-building skills.

Overview

26
26
years of professional experience

Work History

Luxury holiday home cleaner

self employed
Sunshine Coast, QLD
02.2024 - Current
  • Cleaned residential homes using effective cleaning techniques and eco-friendly products.
  • Maintained inventory of cleaning supplies, ensuring availability of essential items.
  • Provided exceptional customer service, addressing client needs and preferences.
  • Inspected completed work to ensure high-quality cleanliness standards were met.
  • Utilized various cleaning tools and equipment for efficient home maintenance tasks.

Business Owner

Mandala Brews Coffee Co.
Sunshine Coast, QLD
08.2019 - 04.2025

I've been in the coffee industry as co-owner with my husband of Soulz of the Earth Coffee Co., then Mandala Brews Coffee Co.

We used to roast our own blends and operate at Eumundi Market, Yandina Country Market, and Fisherman's Rd Market. And we also had a coffee shop in Coolum Beach.

We sold the business in 2025.

I'm an experienced barista and FHO pro.

  • Managed daily operations, ensuring efficient workflow and resource allocation.
  • Developed marketing strategies to enhance brand visibility and customer engagement.
  • Supervised staff, conducting training sessions to improve performance and service quality.
  • Oversaw financial management, including budgeting and expense tracking for sustainability.
  • Established vendor relationships, negotiating contracts for favorable terms and services.
  • Analyzed market trends, adapting business strategies to meet changing customer needs.
  • Facilitated customer relationship management, addressing inquiries and resolving issues promptly.
  • Kept records for production, inventory, income, and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Monitored cash flow to ensure proper budgeting of resources.

Administrative Assistant

IBSA Pharmaceutical SA
Lugano, Switzerland
07.2010 - 12.2014

Fitness Manager

Planet Fitness
Lugano, Switzerland
06.2008 - 06.2010

Fitness Instructor

Palestre Sporting
VArese, Italy
04.2000 - 05.2008

Education

Physical Education And Coaching

ISEF MIlano LOmbardia
MIlano
11-1986

High School Diploma -

Istituto Magistrale
Italy
07-1982

Skills

  • Home maintenance
  • Inventory management
  • Cleaning techniques
  • Customer service
  • Quality inspection
  • Brand marketing
  • Effective communication
  • Team building

Languages

English
Full Professional
Italian
Native/ Bilingual
French
Professional

Timeline

Luxury holiday home cleaner

self employed
02.2024 - Current

Business Owner

Mandala Brews Coffee Co.
08.2019 - 04.2025

Administrative Assistant

IBSA Pharmaceutical SA
07.2010 - 12.2014

Fitness Manager

Planet Fitness
06.2008 - 06.2010

Fitness Instructor

Palestre Sporting
04.2000 - 05.2008

Physical Education And Coaching

ISEF MIlano LOmbardia

High School Diploma -

Istituto Magistrale
Emanuela Angelini