Emelyn Hovik
Waikiki ,WA
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my expertise in airline reservation systems and my innate empathy to excel as a Ticketing Agent at Mabinay Travel Agency. At Alcon Food Products Cebu Philippines, my leadership as a Shift Supervisor significantly boosted quality control, showcasing my ability to blend technical skills with exceptional interpersonal abilities.
Overview
2007
2007
years of professional experience
Work History
Ticketing Agent
Mabinay Travel Agency
- Maintained accurate records of transactions, ensuring accountability in all financial exchanges.
- Sold, printed, and issued tickets to guests.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
Shift Supervisor
Alcon Food Products Cebu Philippines
08.2002 - 08.2006
Ensuring quality control of manual snack food packaging line. Supervising teams of production workers, ensuring a high level of quality and safety.
Education
Bachelor Of Science (Agricultural Education) - College Level
University CPSU College
Central Philippines State University03.2000
Skills
- Airline reservation systems
- Empathy and patience
- Basic computer skills
- Passport reviews
Languages
English
Native or Bilingual
Timeline
Shift Supervisor
Alcon Food Products Cebu Philippines
08.2002 - 08.2006
Ticketing Agent
Mabinay Travel Agency
Bachelor Of Science (Agricultural Education) - College Level
University CPSU College
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