Emerald Brunt
Maroubra,NSW
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
9
9
years of professional experience
Work History
Store Assistant
Apex Shoes
12.2022 - 11.2023
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Greeted customers entering store and offered assistance with requirements.
- Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
- Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
Store Assistant
Global Designer Solutions
06.2021 - 07.2021
- Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
- Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
Waitress
Summit Grill
01.2021 - 05.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Receptionist
Go Holistic
04.2018 - 09.2019
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Sales Assistant
Dr Earth
02.2015 - 10.2015
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Bachelor of Arts - Archaeology
University of Sydney
Sydney, NSW10.2026
Skills
- Customer Assistance
- Customer Service
- Store maintenance
Timeline
Store Assistant
Apex Shoes
12.2022 - 11.2023
Store Assistant
Global Designer Solutions
06.2021 - 07.2021
Waitress
Summit Grill
01.2021 - 05.2021
Receptionist
Go Holistic
04.2018 - 09.2019
Sales Assistant
Dr Earth
02.2015 - 10.2015
Bachelor of Arts - Archaeology
University of Sydney
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