EMILIA SAFFIOTI

Provided personal care and daily support to high-care, dementia, and palliative residents, including hygiene, mobility, meals, and hydration. Worked collaboratively within a care team to coordinate resident needs, support smooth daily routines, and maintain clear communication with colleagues and Registered Nurses. Completed accurate documentation and followed infection control and manual handling procedures while delivering safe, respectful, and reliable care.

Provided customer service at the bar by serving customers, pouring beverages, and maintaining clean tables and service areas. Responsible for washing, reversing, charging, and securing golf carts, as well as assisting with lock-up procedures for the cart sheds and clubhouse.

Prepared, processed, packaged, and inspected food products while operating packaging equipment in line with safety and quality standards. Worked collaboratively to maintain efficient production, accurate documentation, stock rotation, and high sanitation standards while preventing cross-contamination. Developed strong reliability, attention to detail, and commitment to quality and workplace safety.

Provided friendly and professional customer service during busy Christmas trading periods, assisting customers with enquiries, promotions, and merchandise. Accurately processed cash, cheque, card, and EFTPOS transactions while managing a cash drawer exceeding $500 per shift. Worked flexibly and collaboratively with the team to maintain efficient service and a positive customer experience during peak periods.

• Awarded Certifficare

• Awarded Certificate