Emilia Trovato
Five Dock
Summary
Dynamic and results-driven professional with a proven track record at Officeworks, where I enhanced team efficiency and customer satisfaction through expert management of the Print and Copy section and strong problem-solving skills. Skilled in customer service and cash handling, I excel in fast-paced environments, demonstrating a positive attitude and commitment to teamwork.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Officeworks
11.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Managed Print and Copy section
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues, particularly throughout printing section
Crew Member
McDonalds
12.2021 - 09.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
Education
High School Diploma -
St Marouns College
09.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Collaboration and Teamwork
- Cash Handling
- Flexible Schedule
- Cleaning
- Decision-making capabilities
Certification
Working with Children Check (WWCC)
Languages
Italian
Native or Bilingual
Arabic
Full Professional
Timeline
Team Member
Officeworks
11.2022 - Current
Crew Member
McDonalds
12.2021 - 09.2022
High School Diploma -
St Marouns College
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