Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emilie Wilson

Balldale

Summary

With 16 years of experience in the hospitality industry, I have honed exceptional customer service skills and developed strong abilities in communication, teamwork, and problem-solving. Eager to transition into a new field, I aim to leverage these skills and my hardworking ethic to embark on an exciting journey.

Overview

16
16
years of professional experience

Work History

All Rounder Bartender, Waitress

Balldale Hotel
06.2023 - Current


  • Bar and kitchen work, ordering and restocking of stock.
  • function set up and pack down
  • Handle high-pressure situations with composure, maintaining excellent service standards even during busy shifts, strong multitasking abilities,.


All Rounder

Saint Francis Winery Resort
03.2022 - 05.2023
  • Gaming lounge- bar work, barista, servicing the machines
  • Bistro- waitress, barista skills, bar work
  • Accommodation- would look after check ins, take bookings, run room service
  • Functions- work all areas of the functions, set ups, bar work, waitress, pack downs.

Cellar Door Hand

Ortus Wines
12.2021 - 06.2022
  • All rounder, serving wine and doing tasters to making cheese platters and other nibbles. working functions.

All Rounder

All Saints Estate Winery . All
10.2008 - 02.2021
  • Restaurant waitstaff and supervisor.
  • Cellar Door hand.
  • Vineyard Hand and Pack Run team member.
  • Functions Staff/Function Supervisor

I have worked at All Saints in 2 different stints. 2008-2015 and 2019- 2021

Restaurant Wait Staff, Bar Staff

All Saints/Thousand Pound Wine
01.2018 - 01.2019
  • Bar- waitress and bartender

All Rounder

SS&A Club
01.2015 - 01.2018

Food and beverage attendant, Functions Coordinator,

Waitress in the bistro, waitress in Zhuzi ( Asian restaurant), Café attendant, bar tender in the studio lounge and the locker room (sports bar), functions waitress, barista skills, customer service.

Education

RSA VIC - Alcohol

RSA

RSA/RCG SA - Alcohol/Gambaling

RSA SA

Some College (No Degree) - Responsible Persons

Reasonable Persons

RSA/RSG NSW - Alcohol/Gambaling

RSA/RSG
2026

Wset Level 2 - Wine Studies

Melbourne Wine House
Melbourne, VIC
2021

Diploma of Hospitality -

Wodonga TAFE
01.2010

12 completed -

Corowa High School
01.2009

Skills

  • Customer service
  • Friendly and engaging
  • Strong multitasking
  • Problem solver
  • Intermediate computer skills
  • Time management
  • Point Of Sales Programs I have worked with:
  • B Pos
  • Pixel Point
  • Eftpos
  • Kounta
  • Vincreative
  • Nav systems
  • H & L

References

Work Reference: 

Balldale Hotel- Manger

Manny Plesa 

Contact: 

0400235752

Ortus-  

Paige, owner 

Contact:

Phone: 0433118652


Timeline

All Rounder Bartender, Waitress

Balldale Hotel
06.2023 - Current

All Rounder

Saint Francis Winery Resort
03.2022 - 05.2023

Cellar Door Hand

Ortus Wines
12.2021 - 06.2022

Restaurant Wait Staff, Bar Staff

All Saints/Thousand Pound Wine
01.2018 - 01.2019

All Rounder

SS&A Club
01.2015 - 01.2018

All Rounder

All Saints Estate Winery . All
10.2008 - 02.2021

RSA/RCG SA - Alcohol/Gambaling

RSA SA

Some College (No Degree) - Responsible Persons

Reasonable Persons

RSA/RSG NSW - Alcohol/Gambaling

RSA/RSG

Wset Level 2 - Wine Studies

Melbourne Wine House

Diploma of Hospitality -

Wodonga TAFE

12 completed -

Corowa High School

RSA VIC - Alcohol

RSA
Emilie Wilson