Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sakura Palmer

Cannonvale,QLD

Summary

Enthusiastic and highly motivated professional with extensive experience in retail and hospitality, both locally and internationally. Known for a positive attitude and the ability to quickly build a bond with customers, ensuring a memorable and enjoyable experience. Skilled at tackling new challenges, with a passion for learning and growth. With certifications in many different departments, I am ready to take on new opportunities and apply my skills in a dynamic role where I can contribute to team success while continuing to expand my knowledge.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hotel Waitress and All-Rounder

Hotel Over De Brug
04.2024 - 04.2025
  • Welcomed guests with a warm and friendly attitude
  • Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
  • Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
  • Made cold and hot beverages behind the bar
  • Handled high-pressure situations during peak hours while maintaining professional demeanour and prioritizing guest needs.
  • Made and answered phone calls regarding reservations and hotel bookings
  • Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
  • Maintained good hygiene and cleanliness guidelines.
  • Prepared food ready for service.
  • Cleaned and prepared hotel rooms ready for the next guests.

Fresh Produce Team Member

The Prickly Pineapple
01.2023 - 03.2024
  • Stocked, rotated and faced products with attention to product quality and expiration dates.
  • Performed routine maintenance tasks such as cleaning, sweeping and mopping floors.
  • Enhanced customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Made and served fresh juices to customers.
  • Educated customers on seasonal offerings, promoting the benefits of locally sourced produce and organic options when available.
  • Collaborated with team members to efficiently stock shelves and rotate products.
  • Rotated older products to ensure freshness.
  • Performed cash, card, and check transactions to complete customer purchases.

Kitchen Hand and Waitress

Whitsunday Sailing Club Restaurant
06.2022 - 12.2022
  • Plated and presented food following chef requirements.
  • Stored food in designated containers and storage areas to prevent spoilage
  • Observed food safety and sanitation protocols to reduce bacteria in the work place.
  • Distributed food to floor staff to serve to customers.
  • Took food and drink orders and delivered them to guests.
  • Cleaned and maintained work areas, equipment and utensils.
  • Stocked and rotated food items according to expiration dates.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Cafe Worker

Fat Frog Beach Cafe
04.2021 - 08.2022
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Made and served cold drinks and teas
  • Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Education

High School -

Proserpine State High School
Proserpine, QLD

High School - undefined

Taradale High School

Primary School - undefined

Bledisloe Primary School

Skills

  • Customer service
  • Strong multitasking
  • Bilingual
  • Greeting guests
  • Safe food handling
  • Wine service
  • Reliability and punctuality
  • Verbal and written communication
  • Liquor, wine, and food service

Certification

  • PADI Open Water Diving License (2022-09-29)
  • Cert II Outdoor & Recreation (2022-11-15)
  • RYA Competent Crew (2022-12-06)
  • HLTAID099 - Provide cardiopulmonary resuscitation (2023-10-10)
  • HLTAID010 - Provide basic emergency life support (2023-10-10)
  • HLTAID011 - Provide Frist Aid (2023-10-10)
  • HITAID015 - Provide advanced resuscitation and oxygen therapy (2023-10-10)
  • MARSS00008 Shipboard Safety Skill Set (2023-12-11)
  • SITHFAB021Provide responsible service of alcohol (RSA) (2024-01-23)

Languages

English
Native or Bilingual
Japanese
Native or Bilingual
Dutch
Limited Working

Timeline

Hotel Waitress and All-Rounder

Hotel Over De Brug
04.2024 - 04.2025

Fresh Produce Team Member

The Prickly Pineapple
01.2023 - 03.2024

Kitchen Hand and Waitress

Whitsunday Sailing Club Restaurant
06.2022 - 12.2022

Cafe Worker

Fat Frog Beach Cafe
04.2021 - 08.2022

High School - undefined

Taradale High School

Primary School - undefined

Bledisloe Primary School

High School -

Proserpine State High School

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Sakura Palmer