Emily Acton
Avoca Beach,Australia
Summary
Friendly and reliable candidate with strong experience with customers service, barista work, and fast paced environments. Skilled in multitasking, working well under pressure, and creating a positive and welcoming experience for every customer. I work well with others and bring a friendly, can-do attitude to every shift.
Overview
6
6
years of professional experience
Work History
Cafe All Rounder
Pattisons Patisserie
03.2022 - Current
- Provided friendly and efficient service to customers while taking orders and making recommendations.
- Maintained cleanliness of work area throughout shift including tables, floors, counters and equipment.
- Stocked refrigerators, shelves and other areas with necessary items on a regular basis.
- Demonstrated excellent communication skills when dealing with customers, employees, supervisors and vendors.
- Demonstrated ability to handle customer inquiries and complaints in a professional manner.
Cafe All Rounder
Lemmy’s Deli
09.2024 - 05.2025
- Worked effectively in fast-paced environments while maintaining and delivering friendly and attentive service to customers
- Managed multiple roles including taking orders, making coffee and beverages, serving food, and maintaining a clean and suitable environment
- Prepared a variety of hot and cold beverages to a high standard, maintaining consistency and cleanliness according to health and safety guidelines.
- Worked closely with coworkers to ensure smooth operations and a positive customer experience
Cafe All Rounder
Ludo’s Gourmet Kitchen
11.2019 - 05.2025
- Mentored and trained new employees on company policies and procedures.
- Operated cash registers and handled cash and card transactions.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Memorized or referenced readily accessible information to relay to customers.
- Answered customer phone calls and appropriately addressed questions and complaints.
- Developed extensive knowledge of coffee-making techniques, including espresso extraction, milk steaming, and latte art.
Education
BACHELOR OF EDUCATION (PRIMARY) - EDUCATION CANDIDATE
Newcastle University
06-2027
HIGH SCHOOL DIPLOMA - undefined
Central Coast Adventist School
12.2021
Skills
- Time Management
- Multitasking Abilities
- Friendly, positive attitude
- Teamwork and collaboration
Timeline
Cafe All Rounder
Lemmy’s Deli
09.2024 - 05.2025
Cafe All Rounder
Pattisons Patisserie
03.2022 - Current
Cafe All Rounder
Ludo’s Gourmet Kitchen
11.2019 - 05.2025
HIGH SCHOOL DIPLOMA - undefined
Central Coast Adventist School
BACHELOR OF EDUCATION (PRIMARY) - EDUCATION CANDIDATE
Newcastle University
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