Emily Attard
Gregory Hills,NSW
Summary
Organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Retail Assistant
Lovisa
05.2020 - 07.2022
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Increased sales and customer satisfaction through personalized servicing.
Hospitality Worker
RASHAYS Casual Dining - Campbelltown
01.2020 - 09.2021
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Developed and maintained positive relationships with guests for satisfaction.
Education
No Degree - Beauty
TAFE
Campbelltown, NSW12.2020
Skills
- Providing Feedback
- Digital Databases
- Retail Transactions Processing
- Upselling Strategies
- Customer Assistance
- Persuasive Selling
- POS Systems
- Occupational Health and Safety
- Strong Communication and Interpersonal Skills
- Hospitality and Accommodation
- Adaptable and Flexible
- Administrative Support
- Positive Customer Engagement
Timeline
Retail Assistant
Lovisa
05.2020 - 07.2022
Hospitality Worker
RASHAYS Casual Dining - Campbelltown
01.2020 - 09.2021
No Degree - Beauty
TAFE
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