Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raulen Erasga

North Adelaide,South Australia

Summary

I am an efficient motivated, passionate 17 year old girl with proven record of increasing sales and providing high customer satisfaction. I am a resourceful individual who's skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. I'm committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. have a vast understanding of the use of technology, excellent sales intuition and pickup on nonverbal cues.

Overview

1
1
year of professional experience

Work History

Retail Assistant

Ally Fashion
11.2022 - 04.2023
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging them in the appropriate order.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Recommended complementary purchases to customers, increasing revenue.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Pharmacy Assistant

Priceline Pharmacy
12.2021 - 10.2022
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Dispensed the correct scripts for customers.

Bakery Assistant

Paringa Bakery
10.2021 - 11.2021
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Operated commercial kitchen equipment and tools.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.

Education

Year 10 -

Rivergum Christian College
Berri, SA
12.2021

Skills

  • Dressing Room Assistance
  • Computer Proficiency and Microsoft Office
  • Retail Management Software
  • Available Nights, Weekends and Holidays
  • Issue Refunds
  • Flexible Hours
  • Safety and Cleanliness Standards
  • Goal-Driven
  • Returns and Exchanges
  • Dispute Mediation
  • Gift Wrapping
  • Credit and Cash Transactions
  • Bagging and Packaging
  • Retail Support
  • Suggestive Selling
  • Upselling Strategies
  • Complex Problem-Solving
  • Excellent Written and Verbal Communication
  • Payment Processing
  • Exceeding Customer Expectations
  • Speech Clarity
  • Providing Feedback
  • Persuasive Selling

Languages

Japanese
Limited Working
Tagalog
Native or Bilingual

Timeline

Retail Assistant

Ally Fashion
11.2022 - 04.2023

Pharmacy Assistant

Priceline Pharmacy
12.2021 - 10.2022

Bakery Assistant

Paringa Bakery
10.2021 - 11.2021

Year 10 -

Rivergum Christian College

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Raulen Erasga