Summary
Work History
Education
Skills
Timeline
Generic

EMILY BOAG

Summary

A creative and determined fashion graduate from Liverpool John Moores University. Highly experienced in customer facing roles and equally adept at working independently or as part as a team. Extremely hard-working, focused and fast at learning new skills. Talent for organisation and thrives when working with clients and customers to reach desired results.




Work History

RECEPTIONIST/FOH/SAUNA MASTER/ YOGA FITNESS

MARUIA HOT SPRINGS
  • Managing reservations and bookings
  • Greeting incoming guests and customers professionally and provided friendly, knowledgeable assistance.
  • Organising and communicating with all departments
  • Preparing bills, quotes and payments
  • Answering large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Resolved customer problems and complaints.
  • Cross trained

FOH

CARDRONA
  • Thriving in an extremely busy, fast paced environment
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Supervised dining table set-up to prepare for diversity of event types.

EVENTS CO-ORDINATOR/FOH

MANAAKI MANAGEMENT LIMITED
  • Greeting and welcoming clients
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Setting up and taking down various events
  • Resolved problems, improved operations and provided exceptional service

SHORE BASED & FLOTILLA HOST

SAILING HOLIDAYS LTD
  • Travel planning and events co-ordination
  • Hosting and planning clients activities daily
  • Responsible for clients health, safety & welfare
  • Responsible for Flotilla Facebook page (promotion)
  • Mooring up boats daily
  • Daily briefings
  • Maintained energy and enthusiasm in fast-paced environment
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Being on call 24/7

EVENTS EXECUTIVE

DON'T PANIC EVENT MANAGEMENT
  • Assisting on-site at a large business events
  • Researching activities & preparing for forthcoming events
  • Responsible for clients request and queries

FASHION INTERNSHIP

NASTY GAL
  • Researching and designing current fashion trends and competitor activity
  • Assisted with designing through CAD and sketching
  • Sample co-ordination
  • Assisting the stylist with daily task
  • Led aesthetic vision and creation of new fashion products.

Education

BA (Hons) - Fashion Design

Liverpool John Moores University
2018

Art And Design Foundation Degree -

Stockport College
2015

A- Levels -

Ashton Sixth Form College
2014

Skills

  • Organisation and Efficiency
  • Fast Learner
  • Time/Stock/Budget management
  • Customer service
  • Microsoft & Adobe
  • Leadership
  • Travel Planning

Timeline

RECEPTIONIST/FOH/SAUNA MASTER/ YOGA FITNESS

MARUIA HOT SPRINGS

FOH

CARDRONA

EVENTS CO-ORDINATOR/FOH

MANAAKI MANAGEMENT LIMITED

SHORE BASED & FLOTILLA HOST

SAILING HOLIDAYS LTD

EVENTS EXECUTIVE

DON'T PANIC EVENT MANAGEMENT

FASHION INTERNSHIP

NASTY GAL

BA (Hons) - Fashion Design

Liverpool John Moores University

Art And Design Foundation Degree -

Stockport College

A- Levels -

Ashton Sixth Form College

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EMILY BOAG