Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Emily Briant

Summary

Adept at enhancing customer satisfaction, I excelled in a fast-paced environment at McDonald's Restaurant, demonstrating exceptional teamwork and a strong work ethic. Skilled in cash handling and maintaining rigorous safety standards, I contributed significantly to sales targets and service excellence, resolving complaints with professionalism and improving overall customer experiences.

Overview

2
2
years of professional experience

Work History

Service Crew Member

McDonald's Restaurant
12.2022 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Kept customers and crew areas organized.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
  • Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Contributed to the achievement of sales targets through upselling food items when applicable.
  • Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
  • Maintained a clean and organized work environment for improved customer experiences.

Education

Diploma of 3D Animation Production - Animation Production

SAE University College
Brisbane, QLD
03-2025

Certificate III in Business - Business

Springwood State High School
Springwood QLD
06-2023

Certificate II Tourism - Tourism

Springwood State High School
Springwood QLD
06-2023

Skills

  • Customer service
  • Cleaning and sanitizing
  • Verbal and written communication
  • Strong work ethic
  • Team collaboration
  • Efficient task completion
  • Valid Driver's license
  • Cash handling
  • Stress tolerance
  • Performance improvement
  • Safe handling standards
  • Menu memorization

Accomplishments

Finishing the 15Km Kokoda challenge in 2019


Had my art displayed in the Logan city art gallery in 2019


Achieved at obtaining my boat license in 2022


Achieved various awards through out 2019-2023 consisting of the following:

subject awards in fashion, English, Business cert 3, creative arts.

Academic excellence awards

Academic Merit awards


Interests

  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Digital Art and Animation
  • Designing and Printing 3D Models
  • Fashion and Style
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Strategy Games- Chest, Sudoku, Dungeons and dragons
  • Painting
  • Road Trips
  • Creative Writing
  • Personal Development and Self-Improvement

Timeline

Service Crew Member

McDonald's Restaurant
12.2022 - Current

Diploma of 3D Animation Production - Animation Production

SAE University College

Certificate III in Business - Business

Springwood State High School

Certificate II Tourism - Tourism

Springwood State High School
Emily Briant