Emily Cheema
Clayton,VIC
Summary
Driven and adaptable professional with four years of experience across customer service, food service, and retail industries. Skilled in bartending, cash handling, and proficient with POS systems, ensuring smooth and efficient operations. Certified with an RSA, demonstrating a commitment to responsible service and compliance. Known for delivering exceptional customer experiences, excelling in fast-paced environments, and effectively collaborating with diverse teams. A quick learner with strong multitasking abilities and a keen eye for detail, ready to bring a well-rounded skill set to new opportunities and challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Catering Assistant
Premier Catering / Desserts
11.2022 - Current
- Facilitated memorable guest interactions through excellent service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
- Contributed to the successful outcome of catered events by remaining composed under stress.
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
- Assisted in resolving any unforeseen issues that arose during events, mitigating negative impacts on client experience.
- Managed inventory to prevent shortages and eliminate waste, contributing to cost control.
Team Member
La Porchetta
06.2023 - 12.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders without compromising quality or efficiency.
- Collaborated with team members to complete orders.
Team Member
Kmartcorp
04.2021 - 10.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Provided coverage for shifts during peak times.
- Boosted team efficiency by executing tasks promptly and correctly.
Crew Member
McDonald's Ferntree Gully
04.2020 - 02.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders without compromising quality or efficiency.
- Collaborated with team members to complete orders.
Education
Year 12 VCE -
Avila College
Mount Waverley12.2023
Skills
- Reliability and punctuality
- Safe food handling
- Bartending
- Team management
- Customer engagement
- POS system operation
- Customer service
- Cash register operation
Certification
RSA
Food Handling Certification
Timeline
Team Member
La Porchetta
06.2023 - 12.2023
Catering Assistant
Premier Catering / Desserts
11.2022 - Current
Team Member
Kmartcorp
04.2021 - 10.2021
Crew Member
McDonald's Ferntree Gully
04.2020 - 02.2021
Year 12 VCE -
Avila College
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