Emily Collard
Perth,WA
Summary
Driven professional with a proven track record at East Perth Football Club, enhancing customer loyalty through exceptional service and sales expertise. Skilled in cash handling and building strong relationships, demonstrated adaptability and effective communication, significantly contributing to team goals. Excelled in dynamic environments, showcasing reliability and a goal-oriented approach. Fun, bubbly and happy to help anyone in need or needs assistants. Flexible and reliable willing to pick up extra shifts and help other team members.
Overview
2
2
years of professional experience
Work History
Sales Assistant
East Perth Football Club
03.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Cashier
IGA X-press
04.2024 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree -
St Marys Anglican Girls School
Perth, WA10.2026
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Cash Register Operation
- Processing payments
- Point of sale operation
- Customer Needs Assessment
- Product Merchandising
- Customer Service
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Team Cooperation
- Adaptable and Flexible
- Honest and Dependable
- Customer Assistance
- Positive Customer Engagement
- Excellent Written and Verbal Communication
- Organization
- Product Knowledge
- Building Customer Loyalty
- Flexible Hours
Accomplishments
Community captain
Helps the running of the house and specially of my year group in charge of there activities.
Youth leadership summit
I was selected from applications to attend and grow my leaderships skills. From this I gained a role to be on the student council as the events and fundraising councillor. i have attended 4 of these camp and have gained lots of leadership skills
been on noongar radio
got my certificate in teens mental health first aid
won a scholarship to go the st marys from year 7-10
i have completed 128 community service hours at east perth football club,streetconnect, vinnies
went on a service and action tour to remote indigenous community in broome in beagle bay helping out at the school and putting on community events and donating things as well.
Sport, art, cooking, gardening
I play AFL and i do artwork, i like to cook on the weekends and i like to do some gardening with my gran as well. i also enjoy going to the gym and doing yoga and pilates class and i also like do stuff to help the community and community events
Timeline
Cashier
IGA X-press
04.2024 - 07.2024
Sales Assistant
East Perth Football Club
03.2023 - Current
No Degree -
St Marys Anglican Girls School
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