Emily Dewsbury
St Marys,NSW
Summary
Well-versed in satisfying customer needs, promoting products, and solving problems. Learns new processes quickly and adapts to changing demands. Reliable and hardworking with expertise. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Business Support Assistant
Deparment of communities and justice
Penrith, Nsw
02.2024 - Current
- Ensured that all systems were updated regularly according to best practices.
- Reviewed existing processes and proposed improvements as needed.
- Maintained knowledge base documentation of frequently asked questions and answers for reference purposes.
- Participated in group discussions with team members to develop new ways to combat fraud.
- Communicated with customers and company personnel, utilizing active listening, and interpersonal skills.
- Provided administrative support to various departments by scheduling meetings, managing calendars and organizing travel arrangements.
- Maintained filing systems, organized documents and archived records.
- Provided technical assistance to staff members having difficulty using computer applications.
- Created purchase orders, tracked deliveries and maintained accurate inventory records.
- Managed daily mail operations including sorting, distributing packages and sending out correspondence.
Babysitter
own business
St Marys, Nsw
01.2019 - 12.2022
- Establishing trust through consistent communication with both parents and kids.
- Assisting with meals, snacks, and bedtime routines for the children.
- Providing a safe environment for children to explore their curiosity and creativity.
- Maintaining a positive attitude while being patient and understanding with the children.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Tailoring activities based on the individual needs of each child under care.
- Engaging in age-appropriate activities like reading stories or playing games.
- Completing light housekeeping tasks such as tidying up toys and books.
- Helping older children with homework assignments as directed by parents.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Using problem-solving skills to anticipate potential issues before they arise.
- Responsibly watched children while parents were out.
- Communicated with parents about daily activities and any concerning behaviors.
Crew Member
Mcdonalds
St Marys, Nsw
09.2020 - 11.2020
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained an organized work area to ensure efficient operations.
Education
High School Diploma -
Colyton High School
Saint Marys, NSW11-2022
Skills
- Presentation Preparation
- MS PowerPoint
- Billing
- Statement Reconciliation
- Calendar Management
- Meeting Scheduling
- File Organization
- Relationship Building
- Team Management
- Organization
- Problem Resolution
- Teamwork and Collaboration
- Planning
Career Objective
- Responsible and ambitious student with excellent time management. Seeking to find a position where I am able to transmit my knowledge gained through my chosen course. In addition to grow and seek experience in the working field.
Timeline
Business Support Assistant
Deparment of communities and justice
02.2024 - Current
Crew Member
Mcdonalds
09.2020 - 11.2020
Babysitter
own business
01.2019 - 12.2022
High School Diploma -
Colyton High School
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