Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Gilbert

Byford ,WA

Summary

Dynamic and detail-oriented professional with strong organizational and time management skills, honed at Boyd Metal Industries. Proven ability to enhance customer experiences and maintain high standards of cleanliness in diverse environments. Adept at data entry and effective communication, consistently contributing to team success and operational efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

Boyd Metal Industries
Welshpool
05.2025 - 10.2025
  • Managed incoming calls, directing inquiries to appropriate departments efficiently.
  • Scheduled appointments and maintained calendar for office staff to optimize workflow.
  • Assisted visitors by providing information and ensuring a welcoming environment.
  • Processed mail deliveries and shipments, maintaining accurate records of correspondence.

Commercial Cleaner

Merriden Farms
Merredin, WA
06.2023 - 12.2023
  • Performed daily cleaning tasks, maintaining high standards of cleanliness in commercial spaces.
  • Operated cleaning equipment efficiently, ensuring proper use and maintenance of tools.
  • Assisted team members with complex cleaning procedures, enhancing overall productivity.
  • Followed safety protocols diligently, ensuring compliance with health regulations during all tasks.

Retail Assistant

Lovisa
Rockingham
03.2020 - 12.2022
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained store presentation standards, ensuring merchandise was organized and visually appealing.
  • Processed transactions accurately and efficiently, contributing to positive customer satisfaction ratings.
  • Collaborated with team members to achieve sales targets through effective communication and teamwork.

Education

Graduate Certificate - Business

Safety Bay Senior High School
Safety Bay, WA

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Certification

  • First Aid
  • White card
  • Forklift license
  • Police clearance within 3 months
  • High risk work license
  • Business certificate
  • Customer engagement certificate

Timeline

Receptionist

Boyd Metal Industries
05.2025 - 10.2025

Commercial Cleaner

Merriden Farms
06.2023 - 12.2023

Retail Assistant

Lovisa
03.2020 - 12.2022

Graduate Certificate - Business

Safety Bay Senior High School
Emily Gilbert