Summary
Overview
Work History
Education
Skills
Timeline
Generic
Emily Hartman

Emily Hartman

Hallidays Point

Summary

My Achievements

•Vice Captain year 6 at Holy Name primary

•School Student Representative, year 10 at Great Lakes College

•Completed my Degree for AIN (Assistant in Nursing)

•2023 MIMCO Moments of Growth Award for Learning and Evolving

Overview

9
9
years of professional experience

Work History

Retail & Customer Service Assistant

Heidi Beau
2024.08 - Current

•Help customers with retail purchases, operate the cash and register

•Unpack, organise and setup new stock

•Assist staff with daily shift duties including restocking, cleaning and stocktake

•Open and close the store

•Team leader

Bartending & Customer Service Assistant

Hallidays Point Tavern
2021.09 - 2025.03

•Make and serve beverages to customers in the bar, taking orders and handling cash and EFTPOS.

•Assist patrons with gaming machines and handle any customer queries and complaints.

•Closing the venue

Bartending & Customer Service Assistant

House Of Brews
2024.02 - 2024.07

•Make and serve beverages and cocktails to customers in the bar, taking orders and handling cash and EFTPOS

•Opening and Closing of the venue

Retail Assistant & Higher Duties

Mimco
2023.03 - 2024.02

•Assisted customers with retail purchases, operate the cash register, banking and reports and assist shift supervisors with additional tasks

•Open and close the store

•Set up pop up store

•Worked in a team to complete shift duties including restocking, cleaning and stocktake

Bartending & Customer Service Assistant

Hotel Jesmond
2022.07 - 2024.02

•Make and serve beverages to customers in the bar, customer service in the bistro, taking orders and handling cash and EFTPOS

•Assist patrons with gaming machines and handle any customer queries and complaints

•Closing the venue

Bartending & Customer Service Assistant

The Hoey Moey
2022.02 - 2022.06

•Make and serve beverages to customers in the bar, taking orders and handling cash and EFTPOS.

•Assist patrons with gaming machines and handle any customer queries and complaints

Customer Service Assistant

Priceline Coffs Harbour
2021.02 - 2021.08

•Helped customers with retail purchases, operate the cash and register and assist shift supervisors with additional tasks.

•Worked in a team to complete shift duties including restocking shelves, cleaning and stocktake.

Customer Service Assistant

Priceline Pharmacy Forster
2017.09 - 2021.02

•Helped customers with retail purchases, operate the cash and register, ear piercing and assist shift supervisors with additional tasks

•Worked in a team to complete shift duties including restocking shelves, cleaning and stocktake

Customer Service Assistant

Great Lakes Cinema 3
2016.03 - 2017.01

•Helped served food and beverages to customers while also handling money, restocking and cleaning

Education

Bachelor Of Education - Primary

University of Newcastle
Newcastle, NSW

Great Lakes College
Tuncurry, NSW
2020

Skills

  • Customer service
  • Cash handling
  • Point of sale
  • Inventory management
  • Team leadership
  • Effective communication
  • Problem solving
  • Store operations
  • Product knowledge
  • Complaint handling
  • Documentation and reporting
  • Teamwork and collaboration
  • Understanding customer needs
  • Calm under pressure

Timeline

Retail & Customer Service Assistant

Heidi Beau
2024.08 - Current

Bartending & Customer Service Assistant

House Of Brews
2024.02 - 2024.07

Retail Assistant & Higher Duties

Mimco
2023.03 - 2024.02

Bartending & Customer Service Assistant

Hotel Jesmond
2022.07 - 2024.02

Bartending & Customer Service Assistant

The Hoey Moey
2022.02 - 2022.06

Bartending & Customer Service Assistant

Hallidays Point Tavern
2021.09 - 2025.03

Customer Service Assistant

Priceline Coffs Harbour
2021.02 - 2021.08

Customer Service Assistant

Priceline Pharmacy Forster
2017.09 - 2021.02

Customer Service Assistant

Great Lakes Cinema 3
2016.03 - 2017.01

Bachelor Of Education - Primary

University of Newcastle

Great Lakes College
Emily Hartman