Emily Hoar
Bundaberg,QLD
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2025
2025
years of professional experience
Work History
Farm Hand
Splitters Farm
Bundaberg, QLD
10.2024 - 02.2025
- Maintained accurate records of guests' arrivals and departures.
- Oversaw daily operations, maintenance, and administration of various properties.
- Resolved any complaints or issues that arose from customers in a timely manner.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Cleaned out barns, stalls, pens, and other animal enclosures on a regular basis.
- Fed and watered livestock and monitored food and water supplies.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Greeted guests with pleasant smile and superior customer service.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Store Assistant
Lettuce Patch
Bundaberg, QLD
- Performed daily opening and closing duties such as counting registers, setting alarms.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Maintained cleanliness and organization of store shelves and displays.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Education
High School Diploma -
Kepnock State High
Bundaberg, QLD11-2024
Skills
- Exceptional customer service
- Reliable, practical
- High level of computer skills
- Hardworking
- Strong organisational skills
- Looking for a new challenge
Timeline
Farm Hand
Splitters Farm
10.2024 - 02.2025
Store Assistant
Lettuce Patch
High School Diploma -
Kepnock State High
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