Emily Iredale
Albion Park ,Nsw
Overview
6
6
years of professional experience
Work History
Senior Hairdresser
Totally Gorgeous Hair
Albion Park
06.2018 - Current
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
- Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
- Provided exceptional customer service by addressing concerns promptly and offering solutions tailored to each client''s needs.
- Assisted management with inventory control by tracking product usage accurately and placing timely orders for restocking supplies as needed.
- Increased salon revenue through upselling additional services and retail product sales.
- Expanded clientele base through effective networking at community events and generating positive word-of-mouth referrals.
- Streamlined appointment scheduling and client communication to maximize efficiency in salon operations.
- Delivered creative haircuts, color treatments, extensions, perms, straightening treatments, updos, styling services that met or exceeded clients'' expectations consistently.
Education
Certificate III - Hairdressing
Elite Hair And Beauty Academy
Wollongong, NSW12.2012
Skills
- Goal Setting and Achievement
- Client Relationship Building
- Professionalism and Ethics
- Effective problem solving
- Client Retention Strategies
- Social skills
- Workspace Organization
- Cash Register Operation
- Clear Communication
- Staff Supervision
- Relationship building and management
- Appointment Scheduling
- Tool, Equipment, and Surface Sanitizing
- Health Code Compliance
Timeline
Senior Hairdresser
Totally Gorgeous Hair
06.2018 - Current
Certificate III - Hairdressing
Elite Hair And Beauty Academy