Emily Kapp
Thornhill Park
Summary
Dedicated and hardworking individual with background in customer service, stocking, and cashiering. Skilled in operating cash registers, organizing merchandise, and efficiently resolving customer inquiries. Committed to delivering excellent customer service and ensuring a positive shopping experience.
Overview
5
5
years of professional experience
Work History
Grocery Team Member
Coles
12.2022 - 08.2023
Filling and organizing shelves, ensuring the store is up to proper standards. Assisting the Store Manager with back of house duties, and managing Nightfill team members when necessary.
Console Operator
EG Fuel
06.2019 - Current
Consisting of mainly customer service - stocking and filling shelves, receiving deliveries and till handling. Experience in morning, afternoon and overnight shifts.
Education
Five Islands Senior College
Port Kembla, NSW10.2016
Skills
- Upbeat and Positive Personality
- Customer Retention Strategies
- Upselling Products and Services
- Building Customer Trust and Loyalty
- Efficient and Detail-Oriented
- Responding to Difficult Customers
- Till Counting
Timeline
Grocery Team Member
Coles
12.2022 - 08.2023
Console Operator
EG Fuel
06.2019 - Current
Five Islands Senior College
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