Emily Kubeil
Warragul,VIC
Summary
Dynamic hospitality professional known for exceptional communication and multitasking abilities. Experienced in delivering outstanding customer service and fostering a positive dining atmosphere while effectively managing multiple tasks.
Overview
3
3
years of professional experience
Work History
Wait Staff Member
Noojee pub
Noojee , Vic
02.2025 - Current
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Ensured that all orders were taken correctly and in a timely manner.
- Cleared dishes between courses and after guests finished dining.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Implemented feedback from customers to improve service quality and menu offerings.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained new employees on restaurant procedures and plating techniques.
Wait Staff Member
Anatoli
Warragul, vic
02.2023 - Current
- Provided exceptional customer service in a fast-paced dining environment..
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Trained new wait staff on restaurant policies and service standards.
- Monitored guest satisfaction and addressed concerns promptly during service.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Ensured that all orders were taken correctly and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Processed payments accurately using cash registers or point-of-sale systems.
Work experience position
Baw Baw Paws
Warragul, Vic
04.2024 - 04.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Currently in Year 12 VCE -
Marist Sion College
Warragul, VICSkills
- Customer service
- Team collaboration
- Effective communication
- Problem resolution
- Time management
- Employee training
- Cash handling
- Strong multitasking
- Dietary support
- Food and beverage pairings
- Hospitality service expertise
- Front-of-house display creation
Timeline
Wait Staff Member
Noojee pub
02.2025 - Current
Work experience position
Baw Baw Paws
04.2024 - 04.2024
Wait Staff Member
Anatoli
02.2023 - Current
Currently in Year 12 VCE -
Marist Sion College