Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Emily Le

Fairfield West,NSW

Summary

Motivated and reliable university student studying a Bachelor of Laws at the University of Technology, Sydney, with a strong passion for technology and customer service. Skilled in communication, problem-solving, and teamwork, with experience balancing academic commitments and part-time employment. Known for being dependable, quick to learn, and adaptable in fast-paced environments. Eager to bring energy, enthusiasm, and a strong work ethic to a team environment, while delivering excellent customer service, and continually expanding my knowledge in the workforce.

Overview

4
4
years of professional experience

Work History

Team Member

Officeworks
Liverpool, NSW
11.2023 - Current
  • Answered phone calls regarding inquiries about products or services.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Participated in training sessions for new employees when needed.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Assisted customers with product selection and ordering process.
  • Resolved customer issues promptly in a professional manner.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Updated inventory databases with new information from daily transactions.
  • Collaborated with team members to maximize productivity and efficiency.

Team Member

Strand Bags
Orange Grove, NSW
11.2024 - 02.2025
  • Resolved customer service issues as needed.
  • Developed strategies to improve customer service processes.
  • Answered phone calls regarding inquiries about products or services.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Operated cash registers to process payments from customers.
  • Identified needs of customers promptly and efficiently.

Team Member

Guzman y Gomez
Casula, NSW
02.2021 - 10.2022
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Assisted with inventory management and restocking supplies as needed.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Ensured that all foods were prepared according to health department regulations.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Provided exceptional customer service to all customers.

Education

Bachelor of Laws -

University of Technology Sydney
Sydney, NSW
01-2029

High School Diploma -

All Saints Catholic College
Liverpool, NSW
10-2023

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Time management
  • Willingness to learn
  • Adaptability and flexibility
  • Dependability and reliability
  • Computer skills
  • Sales and marketing
  • Collaboration and teamwork
  • Product knowledge
  • Tech troubleshooting

Affiliations

  • Sports - Basketball, Volleyball, AFL, Netball, Oztag, Touch Football, Soccer)
  • Music & Creative Arts - Piano, Guitar, Drums
  • University Societies - UTS Matcha Society, UTS Law Society

Languages

English
Professional
Vietnamese
Professional

Timeline

Team Member

Strand Bags
11.2024 - 02.2025

Team Member

Officeworks
11.2023 - Current

Team Member

Guzman y Gomez
02.2021 - 10.2022

Bachelor of Laws -

University of Technology Sydney

High School Diploma -

All Saints Catholic College

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Emily Le