Emily Lewis
Berry,NSW
Summary
Skilled administrator and personal assistant with a strong work ethic, and exceptional communication skills at AIS Certifiers. Proven ability to enhance office efficiency and foster positive client relationships. Proficient in Microsoft Office and adept at problem-solving, consistently delivering high-quality results, and supporting team collaboration in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Administration and Personal Assistant
AIS Certifiers
Nowra, NSW
06.2017 - Current
- Frequently read and use 10.7 zoning certificates, DP,s and 88bs, DAs
- Frequent use with NSW Planning Portal
- Generating CC, CDC, and OC
- Understand the requirements for CCs, CDC, and OC
- Produced Basix Certificates, Sydney water Tapin etc
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Consulted with manager on departmental policies and projects.
- Produced highly accurate internal and external letters and memoranda.
- Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Coached new employees on administrative procedures, company policies and performance standard
- Handled client correspondence and tracked records to foster office efficiency.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Processed invoices and expenses using Xero to facilitate on-time payment.
- Arranged rapid office equipment repair and maintenance with vendors.
- Organized weekly staff meetings and logged minutes for corporate records.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Ski Rental Technician
Rhythm
Furano
12.2022 - 03.2023
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Managed over 100 customers per day with rentals
- Exhibited excellent teamwork and a strong work ethic by promoting camaraderie.
Lodge Manager
Lodge 21
Smiggin Hole, NSW
06.2022 - 10.2022
- Handled guest complaints and offered services to maintain high guest satisfaction rates.
- Proceed booking payments
- Calculated rooms rates
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Supervised team of 4 and helped to resolve issues arising during shifts.
- Oversaw day-to-day operations of 14 room hotel with staff of 4 employees.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
Factory Production Worker
SunRice
Leeton, NSW
06.2016 - 06.2017
- Carefully packaged finished products and prepared for shipment.
- Operated many machines proficiently and in compliance to safety standards.
- Conducted quality inspections of finished products and made minor repairs to meet project expectations.
- Kept accurate and detailed records of personnel progress and productivity.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Cultivated professional working relationships with peers and supervisors.
Skills
- Positive attitude
- Time management
- Collaboration and teamwork
- Adaptability
- Communication skills
- Problem solving
- Professionalism
- Strong work ethic
- Critical thinking
- Microsoft Office
- Customer service
- Project coordination
- Office management
- Customer relationship management
References
References available upon request.
Timeline
Ski Rental Technician
Rhythm
12.2022 - 03.2023
Lodge Manager
Lodge 21
06.2022 - 10.2022
Administration and Personal Assistant
AIS Certifiers
06.2017 - Current
Factory Production Worker
SunRice
06.2016 - 06.2017