Emily Lincoln
Barooga,NSW
Summary
At Ambience Bakery Cafe, I excelled in customer service and satisfaction, swiftly addressing concerns and surpassing expectations. My reliability and calm demeanor shone in high-pressure situations, ensuring a welcoming atmosphere. Skilled in transaction accuracy and problem resolution, I significantly contributed to achieving and exceeding service goals.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Ambience Bakery Cafe
07.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Education
Cobram Secondary College
Cobram, VICSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Timeline
Customer Service Cashier
Ambience Bakery Cafe
07.2021 - Current
Cobram Secondary College
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