Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Emily MacDonald

Melbourne,VIC

Summary

Dynamic Nurse Unit Manager at Peter MacCallum Cancer Centre, adept in regulatory compliance and conflict resolution. Spearheaded quality improvement initiatives, enhancing patient outcomes and team performance. Demonstrated exceptional leadership in crisis situations, fostering a collaborative environment while managing resources effectively. Committed to continuous education and professional development for nursing staff.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Nurse Unit Manager

Peter MacCallum Cancer Centre
Parkville , Victoria
04.2022 - Current
  • Ensured that all documentation was completed accurately in a timely manner according to facility policy.
  • Maintained compliance with regulatory standards related to patient safety and clinical practice guidelines.
  • Participated in interdisciplinary teams to assess patient outcomes and develop treatment plans.
  • Managed employee relations activities such as performance appraisals and corrective action plans when needed.
  • Prepared reports summarizing data from patient charts regarding diagnosis, treatments administered.
  • Directed development and implementation of quality improvement initiatives.
  • Provided support to nurses during stressful situations or emergencies on the floor.
  • Provided leadership by setting standards for professional practice and role modeling behaviors.
  • Resolved conflicts among team members or between departments in a diplomatic manner.
  • Coordinated the daily operations of the unit, including staffing, scheduling, budgeting and resource management.
  • Conducted interviews with prospective employees; supervised hiring process for new staff members.
  • Facilitated communication between staff members through meetings or one-on-one interactions.
  • Attended conferences or workshops related to nursing management topics for continuing education purposes.
  • Investigated any incidents reported within the unit promptly according to established guidelines.
  • Oversaw ordering of supplies and equipment necessary for successful unit operation.
  • Developed and arranged continuing education opportunities for staff to increase knowledge and skills.
  • Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
  • Monitored staff performance and provided coaching and formal counseling to staff.
  • Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
  • Performed personnel interviewing, hiring, disciplinary actions and dismissals.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.

After Hours Hospital Coordinator

Peter MacCallum Cancer Centre
Parkville , Victoria
02.2018 - 04.2022
  • Facilitated communication between departments within the hospital to ensure smooth operations.
  • Managed patient information systems by entering data accurately into electronic health records.
  • Communicated with patients with compassion while keeping medical information private.
  • Maintained records management system to process personnel information and produce reports.
  • Coordinated access and flow of patients into the hospital to ensure that all elective admissions and unplanned admissions are accommodated.
  • Triaged patient calls outside of business hours.
  • Coordinated transfer of patients into hospital from external hospitals

Paediatric Nurse Consultant

Peter MacCallum Cancer Centre
Parkville , Victoria
11.2017 - 04.2022
  • Researched current evidence-based practices in order to provide up-to-date information on best practices for nurses caring for patients.
  • Evaluated patients' conditions through physical examination, laboratory tests and diagnostic imaging results.
  • Participated in multidisciplinary team meetings to discuss complex cases.
  • Collaborated with physicians and other healthcare professionals to coordinate patient care plan activities.
  • Provided education, counseling and support services to patients and their families regarding health issues.
  • Maintained accurate records regarding assessment findings, treatment plans and progress notes for each individual case.
  • Evaluated medical histories and case records to develop summaries and chronologies of care.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.

Education

Bachelor of Nursing -

LaTrobe University
Bendigo, VIC
12-2010

Skills

  • Regulatory compliance
  • Quality improvement
  • Patient assessment
  • Performance appraisal
  • Resource management
  • Conflict resolution
  • Data analysis
  • Emergency response
  • Team leadership
  • Documentation accuracy
  • Communication skills
  • Problem solving
  • Ward management
  • Conflict management
  • Performance improvement
  • Hiring and terminations
  • Budget planning
  • Workload management
  • Nursing team oversight
  • Budget management
  • Critical thinking
  • Coverage planning
  • Multidisciplinary care coordination
  • Compliance oversight

Certification

  • Advance Life Support
  • Chemotherapy Model 1
  • Pain Mangement
  • Oncological emergencies
  • Blood Management and transfusions
  • Management of deteriorating pediatric patient
  • Menopause and Fertility in Women's Cancer Care
  • Clinical Support Work Shop
  • Occupational Violence
  • Bone Marrow Transplant Seminar
  • Mental Health First Aid
  • Nurse Leadership Course
  • Managers Essentials

References

References available upon request.

Timeline

Nurse Unit Manager

Peter MacCallum Cancer Centre
04.2022 - Current

After Hours Hospital Coordinator

Peter MacCallum Cancer Centre
02.2018 - 04.2022

Paediatric Nurse Consultant

Peter MacCallum Cancer Centre
11.2017 - 04.2022

Bachelor of Nursing -

LaTrobe University

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