Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
1
1
Certification
Work History
Customer Service Cashier
Donut King
09.2023 - Current
- Resolved customer complaints and maintained clean and tidy service area.
- Actively listened to customers, handled concerns quickly and reported any problems to team leader.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Worked with floor team and managers to meet wide range of customer needs.
Education
06.2027
Skills
- Basic Math Functions
- Customer Complaint Resolution
- Rewards Programs
- Cash Register Operation
- Refund Handling
- Customer Service and Assistance
- Stockroom Management
- Sales and Promotions
Accomplishments
- Straight A/B student
- Student Representative Council member
- Dedicated team player and people person
- Volunteer for fundraisers and events
- Strive to improve on feedback
- Athlete in multiple sports
Sport
I play multiple sports which include AFL, touch football, rugby 7s, rowing and netball in which all teams I have won awards and made the top team.
Languages
Italian
Limited Working
English
Native or Bilingual
Certification
- Completed Donut King Training
Timeline
Customer Service Cashier - Donut King
09.2023 - Current
Brisbane State High School - ,
- Completed Donut King Training
- Spirit Award for AFL- Presented by Head of AFL
- Most improved rower- Presented by Head of Rowing
- Completed Touch Football Referee Training
- Best and Fairest for AFL- Presented for club
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