Emily Munro 30/04/1999
Rowville
Summary
I am physically fit and can work long shifts on my feet. I have the flexibility to work any hours or days (including early mornings, nights and weekends). I pride myself on being a hard worker and believe I would be an asset to your team.
As a dedicated Liquor Store Manager at IGA Plus Liquor, I leveraged effective communication and heavy lifting skills to enhance customer satisfaction and negotiate favourable supplier terms.
I have the ability to be a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Liquor Store Manager
IGA Plus Liquor
04.2018 - Current
- Established clear expectations for staff performance through well-defined job descriptions, performance metrics, and ongoing feedback.
- Working long shifts (9+hrs) on my feet performing various physical tasks including but not limited to lifting slabs or liquor, unloading pallets of stock.
- Maintained a clean and safe environment for customers and employees by enforcing strict adherence to company policies and procedures.
- Increased customer satisfaction by implementing effective store management strategies and providing exceptional customer service.
- Developed relationships with suppliers to negotiate favourable pricing, secure exclusive products, and maintain consistent stock levels.
Education
No Degree - Year 12 VCE
Billanook College
Mooroolbark, VIC11-2017
Skills
- Employee training
- Store maintenance
- Promotional planning
- Multitasking
- Effective communication
- Heavy lifting
- Stocking and replenishing
- Liquor law compliance
- Liquor regulations and compliance
- Conflict resolution tactics
- Teamwork and collaboration
Timeline
Liquor Store Manager
IGA Plus Liquor
04.2018 - Current
No Degree - Year 12 VCE
Billanook College
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