Emily Perrow

Provided comprehensive training to new team members on Pandora''s product offerings and best practices for customer engagement.

Store and jewellery cleaning

Assisting customers with refunds and warrantees

Increased sales through effective cross-selling and upselling of Pandora products and services.

Developed strategic partnerships within the local community to increase brand visibility and reach target demographics more effectively.

Delivered exceptional service to all clients, addressing inquiries and resolving issues promptly and professionally.

Ensured seamless communication between staff members by facilitating regular meetings focused on teamwork enhancement.

Enhanced customer satisfaction by providing personalized recommendations based on individual music preferences.

Collaborated with team members, sharing product knowledge and assisting in the achievement of collective sales goals.

• Enforced rules and managed behaviour through developmentally appropriate discipline
• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
• Distributed food, napkins and beverages in preparation for snack time
• Led children in creative, athletic and educational activities while maintaining safe and orderly group
• Prepared health foods and beverages for children based on optimal dietary guidelines and individual restrictions
• Set and enforced rules to maintain children’s safety and created welcoming, caring environments for all children
• Cared for children ages 5 to 12 in nurturing and age-appropriate manner.

• Maintained clean sales floor and straightened and faced merchandise
• Folded and arranged merchandise in attractive displays to drive sales
• Helped customers complete purchases, locate items and join reward programs
• Checked pricing, scanned items, applies discounts and printed receipts to ring up customers
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
• Greeted customers and helped with product questions, selections and purchases
• Offered each customer top-notch, personal service to boost sales and customer satisfaction
• Stocked merchandise, clearly labelling items and arrange according to size or colour.

• Updated attendance list using computer systems
• Created signage and promotional materials.

• Greeted customers
• Offered assistance and provided support
• Provided customers with information on specials and discount deals
• Prepared food and beverages such as filling and packing food orders for customers
• Maintained clean, sanitised and well-organised food preparation zone to prevent hazards while maintain OHS standard
• Worked effectively as part of a team.