Alyssa Kenny
Metford,NSW
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
3
3
years of professional experience
Work History
Pandora Sales Assistant
Michelle Taylor
09.2023 - Current
- Create a accepting and safe environment with customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Boosted store revenue through upselling and cross-selling techniques.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Christmas Sales Assistant
Headless Nation
11.2023 - 12.2023
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Empowered upselling of product to customer.
The Coffee Club
Ernesto Delo Reyes
01.2021 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Postal Delivery Service
Grandfather
01.2021 - 12.2021
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
Education
High School Diploma -
Maitland High School
East Maitland, NSW09.2023
No Degree - Veterinary Nursing
TAFE New South Wales - Maitland
Maitland10.2022
Skills
- Retail Merchandising
- Customer Service
- Positive Customer Engagement
- Inventory Control
Communication Skills
I enjoy a fast moving paced environment. I have excellent team building skills and show compassion for my team and customers. I strive to put in 100% effort into any given task.
References
- Tricia Chy, 0412083523
- Ernesto Delo Reyes, 0452625873
- EE&A Brown Builders, 0403866498
- Jess Towers, 0421 471 757
Timeline
Christmas Sales Assistant
Headless Nation
11.2023 - 12.2023
Pandora Sales Assistant
Michelle Taylor
09.2023 - Current
The Coffee Club
Ernesto Delo Reyes
01.2021 - 08.2023
Postal Delivery Service
Grandfather
01.2021 - 12.2021
High School Diploma -
Maitland High School
No Degree - Veterinary Nursing
TAFE New South Wales - Maitland
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