Emily Phillips
Carnegie,VIC
Summary
Motivated and reliable medical receptionist with experience in a busy radiology practice, providing high-quality patient care and administrative support. Strong communication, organisational, and customer service skills, with the ability to thrive in fast paced healthcare environments. Passionate about medical imaging and eager to further develop my knowledge through a career in radiography.
Overview
8
8
years of professional experience
Work History
Receptionist
Vision Radiology
Melbourne, VIC
02.2025 - Current
- Managed patient bookings for a range of medical imaging examinations.
- Greeted patients and provided professional, compassionate customer service while answering enquiries from patients and medical professionals.
- Liaised with radiologists, radiographers, sonographers, nurses and referring medical practices to support efficient patient care.
- Assisted with the smooth day to day operation of a busy radiology practice.
Customer Service Assistant
The Cupcake Queens
Chadstone
10.2021 - Current
- Cultivated strong relationships with customers and colleagues through friendly, personable service.
- Demonstrated high energy and professionalism in interactions with customers and staff.
- Handled leadership responsibilities and management roles.
- Provided reliable support while managing time effectively.
Laboratory Technical Assistant
Rossjohn Laboratory
Clayton, VIC
03.2024 - 12.2024
- Executed routine laboratory procedures and assisted the laboratory in technical duties.
- Upheld safety and cleanliness standards in laboratory by following established protocols and guidelines.
Coach and Umpire
Caulfield District Netball Association
01.2019 - 11.2023
- Demonstrated leadership qualities towards a large group of young players and parents
- Communicated with a range of individuals and groups
- Stayed composed and professional in high-pressure and emotionally challenged situations with coaches, players, and parents
Education
Bachelor of Science - Physiology
Monash University
Melbourne, VIC10-2026
Kilvington Grammar School
Ormond11-2023
Skills
- Approachable
- Positive Attitude
- Hardworking
- Energetic
- Strong communication skills
- Responsible
Timeline
Receptionist
Vision Radiology
02.2025 - Current
Laboratory Technical Assistant
Rossjohn Laboratory
03.2024 - 12.2024
Customer Service Assistant
The Cupcake Queens
10.2021 - Current
Coach and Umpire
Caulfield District Netball Association
01.2019 - 11.2023
Kilvington Grammar School
Bachelor of Science - Physiology
Monash University