Emily Roberts
Edens Landing,QLD
Summary
Seasoned professional with over 15 years of experience in the pharmaceutical and retail sectors, demonstrating expertise in customer relationship management and operational efficiency. Proven track record of implementing strategic initiatives that enhance service delivery and drive revenue growth. Committed to expanding skill sets and pursuing career development opportunities in dynamic environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dispensary Technician/Webster Manager
Star Discount Chemist
Waterford , QLD
09.2017 - Current
- Managed dosage administration aid systems
- Increased client base through targeted acquisition efforts
- Client and customer relations
- Stock Control
- Retail Management
- Dispensing
- Banking
- Coordinated efforts with health care providers in multiple specialties.
- Managed software and provided training
Pharmacy Assistant
Health Solutions Pharmacy
Beenleigh, QLD
11.2012 - 09.2017
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Performed filing, copying, faxing and other clerical tasks.
- Opened incoming supplies and stocked in correct locations.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Built and maintained productive relationships with employees.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
Certificate 3 - Community Pharmacy
The Pharmacy Guild of Australia
01.2017
Personal Stylist Certification -
Professional Styling Academy
01.2014
Year 12 Certificate -
Trinity College Beenleigh
01.2012
Certificate 2 - Community Pharmacy (retail component included)
New South Wales Tafe
01.2012
Skills
- Multitasking Abilities
- Detail-oriented
- POS system operation
- Order fulfillment
- Promotional planning
- Accurate money handling
- Retail operations
- Reporting and documentation
- Quality assurance
- Staff relations
- Process improvements
- Market trend awareness
- Goal setting
- Merchandise strategizing
- Stock management
- Customer service
Availability
Preferred: Full-Time Permanent Positions
All part-time permanent opportunities will be prioritised for consideration
Open to flexible scheduling Monday through Friday, with weekend availability as needed or on a rotating schedule
Affiliations
- Community fitness Activist
- Passionate Fitness Competition Participant
- Health and Wellbeing
- Personal Growth and Development Training
- Comprehensive Expertise in Skincare and Makeup Techniques
- Entrepreneur, Small Makeup Artistry Business
- Fashion and Sustainability
- Foster Carer (2025)
- Actively working towards achieving a healthy work-life balance
- Australian Defence Force Reserves Applicant (2025 entry)
References
Professional references can be provided upon request
Accomplishments
- 7 years of Service - Star Discount Chemist - 2024
- Directed the management of Dosage Administration Aids, setting clear goals and guidelines that facilitated Star Discount Chemist's emergence as a prominent community provider in the Logan area
- Improved process efficiency by establishing and maintaining growth, developing scheduling systems, and streamlining operations
- Developed and sustained effective communication channels with healthcare providers and professionals
- Authored documentation consistent with Quality Assurance protocols
- Directed staff training initiatives and managed team development activities
Certification
- Full Open Driver's License
References
References available upon request.
Timeline
Dispensary Technician/Webster Manager
Star Discount Chemist
09.2017 - Current
Pharmacy Assistant
Health Solutions Pharmacy
11.2012 - 09.2017
Certificate 3 - Community Pharmacy
The Pharmacy Guild of Australia
Personal Stylist Certification -
Professional Styling Academy
Year 12 Certificate -
Trinity College Beenleigh
Certificate 2 - Community Pharmacy (retail component included)
New South Wales Tafe
Similar Profiles
Jorja LimJorja Lim
Pharmacy Assistant at Star Discount Chemist HollywoodPharmacy Assistant at Star Discount Chemist Hollywood
LU YEE (CLARA) CHONGLU YEE (CLARA) CHONG
Pharmacist at Star Discount Chemist KilkennyPharmacist at Star Discount Chemist Kilkenny
Mona AbbasMona Abbas
Pharmacy Intern at Cincotta Discount ChemistPharmacy Intern at Cincotta Discount Chemist