Emily Rodman
Belgrave,VIC
Summary
Im a friendly, honest and reliable recent school leaver who shares a great interest in design that has developed further through study. I have a range of customer service experience such as offering helpful advice, cash handling and friendly service.
Overview
2
2
years of professional experience
Work History
Customer Service Assistant
Tesselars Tulip Festival
09.2024 - Current
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- provided information to customers about the facilities.
waitress
MaryBrooke Manor
09.2022 - 07.2023
- Helped guests on their special day by providing the upmost service and care.
- cleaned and prepared the venue for upcoming weddings with care.
Education
Certificate III - Design Fundamentals
Swinburne University of Technology
Melbourne, VIC09.2024
Upwey High School
Upwey, VICSkills
problem solving- able to work independently to resolve issues, respond quickly and communicate professionally with guests during wedding reception events, demonstrated consistently in my position at Marybrooke Manor Wedding Receptions
organisation and time management- Regularly received positive feedback about my impact on team efficiency and effectiveness, by clearly communicating and providing thorough handovers between shifts
customer service- Often received positive feedback about my ability to service customers with a great attitude
communication- Often praised by customers and colleagues for showing great communication such as talking to diverse members of the public and providing them with support and directions
Timeline
Customer Service Assistant
Tesselars Tulip Festival
09.2024 - Current
waitress
MaryBrooke Manor
09.2022 - 07.2023
Certificate III - Design Fundamentals
Swinburne University of Technology
Upwey High School
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