Year of professional experience as waitress
Emily Rodríguez
St Kilda, 3182,Victoria
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
1
1
Partial Kitchen hand experience supporting chefs
Work History
Waitress
Andrés Carne De Res
10.2021 - 12.2022
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Inspected dishes and utensils for cleanliness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
Education
11 -
Secondary School
Colombia 12.2018
Skills
- Food Running
- Beverage Preparation
- Accurate Money Handling
- Ordering Procedures
- Table Setting Arrangements
- Menu Memorization
- Dining Customer Service
- Hospitality and Accommodation
- Team Collaboration
- Cleaning and Sanitizing
- Kitchen Cleaning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Timeline
Waitress
Andrés Carne De Res
10.2021 - 12.2022
11 -
Secondary School
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