Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Shore

Upper Coomera,QLD

Summary

Hard-working and dedicated soon-to-be Exercise Scientist. Passionate and eager, third-year student looking for first time employment in the exercise and sport science industry. Based on the Gold Coast but am flexible with location. Actively working in another industry but have a vast skill set that is transferrable health and fitness. Excellent inter-personal skills, time management and problem-solving skills are just some of the qualities I possess in a working environment.




Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor / Senior Barista

Zarraffas Coffee
05.2021 - Current
  • Supervision of a staff members, delegating tasks, ensuring smooth execution of service.
  • Nationally qualified barista.
  • Made and served brand-specific beverages with focus on speed, quality and consistency.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Completed inventory orders to maintain adequate stock levels and reduce wastage.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Food and Beverage Attendant

The Coffee Club
10.2018 - 04.2021
  • Shift runner
  • Point of sale: ordering and money handling
  • Undertake general waiting and service duties of food and beverages, preparation of beverages
  • Ability to work in a team-based environment
  • Excellent customer service skills to greet and hold conversation with local customers
  • Barista and kitchen experience
  • Responsible for the opening and closing of the shore which included completing cash up at the end of the day

Education

Bachelor’s Degree - Exercise Science

Griffith University
Gold Coast, QLD
12.2024

High School Diploma -

Helensvale State High School
11.2020

Skills

  • Fast Learner
  • Detail-Oriented
  • Customer Service
  • Problem-Solving
  • Hard-working
  • Passionate

Certification

  • First Aid w/ CPR


  • Queensland Blue Card


  • Queensland Yellow Card


  • Australian National Police Check



Timeline

Supervisor / Senior Barista

Zarraffas Coffee
05.2021 - Current

Food and Beverage Attendant

The Coffee Club
10.2018 - 04.2021

Bachelor’s Degree - Exercise Science

Griffith University

High School Diploma -

Helensvale State High School

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Emily Shore