Emily Smith
Saint Ives
Summary
Motivated and customer-focused university student with extensive work experience in fast-paced environments. Confident in delivering high-quality customer service, working autonomously, and contributing positively to team culture. Known for reliability, strong communication skills, and a proactive, can-do attitude. Passionate about fashion, brand presentation, and providing an engaging in-store experience aligned with Ghanda’s values.
Overview
5
5
years of professional experience
Work History
Dental Assistant & Sterilisation Technician
Natural Dentistry Gordon
06.2025 - Current
- Assisted in patient preparation and comfort for dental procedures.
- Sterilized instruments and maintained a clean, organized workspace.
- Managed appointment scheduling and patient follow-up communications.
- Supported the dentist during examinations and treatments effectively.
- Educated patients on oral hygiene practices and post-treatment care.
- Sterilised instruments and maintained a clean, organised workspace.
Christmas Team Member
Billini Shoes
11.2025 - 12.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store presentation by organising merchandise displays and ensuring cleanliness.
- Supported inventory management through restocking shelves and monitoring stock levels.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
Greenkeeper
Pymble Golf Club
11.2023 - 06.2025
- Trained junior staff on equipment operation and safety procedures to improve efficiency.
- Contributed to a welcoming environment by providing courteous assistance to golfers on the course.
- Evaluated landscape conditions and recommended improvements for aesthetic appeal and playability.
- Increased golfer satisfaction rates through diligent attention to detail in maintaining course conditions and addressing player concerns promptly.
Volunteer
Sydney Arts School
08.2023 - 09.2023
- Assisting in children's painting classes.
- Supported lesson preparation and classroom setup.
- Guided students in basic painting techniques and creative expression.
- Provided classroom supervision and emotional support to students.
Customer Service Associate Cashier
Coles Supermarket
04.2022 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided accurate information.
- Maintained the cleanliness and organisation of the checkout area to enhance customer experience.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Collaborated with team members to optimise workflow during peak hours.
Sales Assistant
Target
06.2021 - 02.2022
- Assisted customers with product inquiries, ensuring exceptional service and satisfaction.
- Managed inventory levels, restocked shelves, and organised displays to enhance product visibility.
- Collaborated with team members to streamline sales processes and improve customer engagement.
- Implemented visual merchandising strategies to optimise store layout and drive sales performance.
Education
Bachelor of Science - Criminology And Forensic Science
University of Technology Sydney
Sydney, New South Wales, NSW12-2027
High School Diploma -
Saint Ives Highschool
Saint Ives, NSW12-2023
Skills
- Stock management
- Cash register operation
- Point of sale operation
- Visual merchandising
- Task prioritization
- Returns and exchanges
- Sales target achievement
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Multitasking Abilities
- Calm under pressure
Timeline
Christmas Team Member
Billini Shoes
11.2025 - 12.2025
Dental Assistant & Sterilisation Technician
Natural Dentistry Gordon
06.2025 - Current
Greenkeeper
Pymble Golf Club
11.2023 - 06.2025
Volunteer
Sydney Arts School
08.2023 - 09.2023
Customer Service Associate Cashier
Coles Supermarket
04.2022 - 09.2023
Sales Assistant
Target
06.2021 - 02.2022
Bachelor of Science - Criminology And Forensic Science
University of Technology Sydney
High School Diploma -
Saint Ives Highschool