Emily Stewart
Parkville,Victoria
Summary
Dedicated University student studying a bachelor of commerce, majoring in marketing and economics. With an extensive history in hospitality having to manage many tables at once and communicate thoroughly amongst the team as well as as a sound understanding of social media operations. Through my captain role, I learnt to manage large sums of money when organising/planning large-scale events. I am looking for an opportunity to use such platforms in regard to a company's marketing and promoting its brand image, aligning with my future career ambitions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
AVC
03.2022 - Current
- Serve customers in the upmarket Italian restaurant Tippy-Tay.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Used cash registers and credit card machines to cash out customers.
Deputy School Captain
Mentone Girls' Grammar School
01.2021 - 12.2021
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
- Organised event planning and hosting events involving large sums of money.
- Gained knowledge in how to adequately plan for large events (300+ people).
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
FOH Staff Member
La Cucina
03.2020 - 12.2021
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Registered guest information on database to maintain accuracy and tracking information.
- Operated multi-line telephone console system to answer and triage calls to designated recipients, offering smooth communications.
Netball Coach
Cheltenham North Devils
01.2019 - 11.2020
- Created and implemented innovative strategies to engage young players in their coaching journey.
- Analyzed players' feedback during the game to adjust coaching sessions accordingly.
- Provided guidance to players in overcoming challenges and identifying opportunities.
Education
Bachelor of Commerce - Marketing And Economics
The University of Melbourne
Parkville, VIC11.2025
VCE -
Mentone Girls' Grammar School
Mentone, VIC11.2022
Skills
- Work efficiently under time pressure
- Sales Expertise
- Verbal and written communication skills
- Digital/social media experience
- Competed at national levels for sport
Certification
- RSA
- First Aid Certificate
- Food Handling Certificate
- Working With Children Check
Timeline
Waitress
AVC
03.2022 - Current
Deputy School Captain
Mentone Girls' Grammar School
01.2021 - 12.2021
FOH Staff Member
La Cucina
03.2020 - 12.2021
Netball Coach
Cheltenham North Devils
01.2019 - 11.2020
Bachelor of Commerce - Marketing And Economics
The University of Melbourne
VCE -
Mentone Girls' Grammar School
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