EMILY JONES
Rockingham,WA
Summary
I am a hardworking, dedicated, and reliable individual with a strong work ethic, and a commitment to delivering high-quality results. I take pride in being dependable, motivated, and willing to go the extra mile to achieve goals and support my team. I am a quick learner who adapts well to new challenges, works effectively both independently and collaboratively, and maintains a positive attitude in fast-paced environments. I am committed to continuous improvement, and I always strive to perform my duties with professionalism, integrity, and attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Crew Trainer
RED ROOSTER
Rockingham, WA
04.2025 - Current
- Ensured compliance with food safety regulations and cleanliness protocols.
- Trained new crew members on operational procedures and service standards.
- Monitored crew performance and provided constructive feedback regularly.
- Provided constructive feedback and one-on-one coaching to employees.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Instructed new team members on correct procedures for operations.
Front of House Staff Member
Red Rooster
Rockingham, WA
05.2023 - Current
- Collaborated with kitchen staff to ensure timely food service.
- Provided menu information and answered guest inquiries promptly.
- Maintained cleanliness and organization of dining areas consistently.
- Handled cash transactions and processed payments accurately.
- Handled cash register transactions for both dine-in and take-out orders.
- Provided exceptional customer service to ensure satisfaction.
- Assisted with food preparation tasks as needed.
- Ensured compliance with health and safety regulations in the restaurant.
- Maintained cleanliness of the dining area, ensuring all surfaces were wiped down regularly.
- Adhered to company policies regarding dress code, break times.
Education
Year 12 completion certificate -
Warnbro Community High School
Warnbro, WA10-2025
Skills
- Team collaboration
- Reliability and punctuality
- Cleaning and sanitation
- Cash handling
- Strong work ethic
- Effective communication
- Time management
- Customer service
- Workplace safety
- Active listening
- Staff education and training
Certification
- Year 12 completion certificate
- Crew trainer program certification
References
Naqash Kumar Melissa Smith
Red Rooster Franchisee Family friend
Phone: 0469 245 028 Phone: 0415 065 439
Timeline
Front of House Crew Trainer
RED ROOSTER
04.2025 - Current
Front of House Staff Member
Red Rooster
05.2023 - Current
Year 12 completion certificate -
Warnbro Community High School