Seniru Haputhanthri
Oak Park,VIC
Summary
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
7
7
years of professional experience
Work History
Crew Trainer/Front of House
McDonald's
01.2020 - 09.2023
- Established welcoming atmosphere by greeting each guest warmly
- Assisted servers with delivering food, filling beverages, and retrieving items for guests
- Trained new staff in front-of-house procedures, customer relations, and cleaning
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Administrative Assistant
VICSEG New Futures
09.2017 - 10.2017
- Assisting financially disadvantaged children with day-to-day activities
- Administrative work
- Executed record filing system to improve document organization and management.
Aged Care Worker
Benetas Residential Age Care
03.2017 - 03.2017
- One week volunteering program
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
- Monitored and assisted residents through individual service plans.
Education
Economics/Psychology - Bachelor of Commerce/Psychological Science
La Trobe University
07.2027
Event Management - Certificate III in Events
Holmesglen Institute of TAFE
12.2019
Mental Health - Certificate IV in Mental Health
Swinburne University
02.2023
Construction Management - Diploma of Building and Construction
Builder's Academy
05.2024
Skills
- Interpersonal Sensitivity
- Public speaking
- Team Leadership
- Event Planning
- Event Management
- Creative Thinking
- Customer Interaction
- Written and Verbal Communication
- Training Crew
- Traineeship
Timeline
Crew Trainer/Front of House
McDonald's
01.2020 - 09.2023
Administrative Assistant
VICSEG New Futures
09.2017 - 10.2017
Aged Care Worker
Benetas Residential Age Care
03.2017 - 03.2017
Economics/Psychology - Bachelor of Commerce/Psychological Science
La Trobe University
Event Management - Certificate III in Events
Holmesglen Institute of TAFE
Mental Health - Certificate IV in Mental Health
Swinburne University
Construction Management - Diploma of Building and Construction
Builder's Academy
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