Summary
Overview
Work History
Education
Skills
Work Placement
References
Languages
Timeline
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Emily Andrews

Marsfield,New South Wales

Summary

Passionate Dermal Science student and Beauty therapist with 2 years of experience. Offering extensive understanding of detailed skin and body care with talent for upselling products while maintaining customer relationships. Experience delivering customer service and administrative responsibilities.

Currently in my final year of studies; Bachelor of Health Science (Aesthetics) at Torrens University, Australia. My career goals are to become a licensed Dermal clinician and treat patients who deal with dermatological issue, with a passion for women's and children's health. Ambitions to continue my education and further develop my skills by obtaining a nursing degree in the future.

Overview

7
7
years of professional experience

Work History

Beauty Therapist & Receptionist

Endota Spa
11.2022 - Current
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, waxing, Advanced facials: Chemical peels, Sonophoresis, LED and Hydro-Microdermabrasion for optimal client results.
  • Ensured seamless front desk operations by handling phone inquiries, appointment bookings and enquiries, POS transactions, and record-keeping effectively.
  • Software experience with Zenoti and Shortcuts systems
  • Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
  • Educated clients on care processes and advised on further care and products.
  • Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.

Sales Associate

Christian Dior
09.2018 - 03.2019
  • Key Responsibilities include: tending to all clients needs including updating them of stock or VIP events, conduct sales Targets, Cleaning of luxury goods, Admin and back of house work, Maintaining Knowledge of company and Luxury goods.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Sales Associate

Ralph Lauren
08.2017 - 09.2018
  • Key Responsibilities Include: Maintaining stock and tending to customers, Logistics, Responsible for Visual Merchandise of the store
  • Maintaining VIP customer base and updating company client base
  • Reaching sales targets and KPIs of the store
  • Cleaning Duties
  • Managed returns, exchanges and refunds in accordance with store policy.

Intern

GQ Magazine
05.2017 - 07.2017
  • Interned at the magazine for a fashion college, helped with all clothing stock, logisDc and admin work, PreparaDons for photoshoots and assistant work.

Education

Bachelor Health Science (Aesthetics) -

Torrens University Australia

Diploma of Beauty And Spa - Aesthetics

Torrens University Australia
Sydney, NSW
09.2023

Developing Research & Analytical skills -

Griffith University
01.2021

Year 10 ROSA -

Arden Anglican College
01.2016

Skills

  • Cutera laser Training
  • Bloomea La Fontaine
  • Training in IPL and Laser treatments: Vascular, Pigment, skin rejuvenation and Hair removal
  • Superficial Chemical peels
  • Skin needling: Dermafrac and Skinpen
  • Body treatment training: Fat cavitation and fat freezing modalities
  • Cosmeceuticals training including; Aspect, Dermalogica and Murad
  • Skin analysis and developed client consultations

Work Placement

GQ Magazine, 05/01/2017, 07/01/2017, Interned at the magazine for a fashion college, helped with all clothing stock, logistics and admin work, Preparations for photoshoots and assistant work.

References

Jenny Orchard - Manager, Endota Spa Macquarie 

P: 0401 811 988 

Email: macquariecentre@endotaspa.com.au


Amanda Malden Browne - Subject Co-ordinate for Beauty and Aesthetics, Torrens University AU

Email: amaldenbrowne@torrens.edu.au

Languages

Spanish
Elementary

Timeline

Beauty Therapist & Receptionist

Endota Spa
11.2022 - Current

Sales Associate

Christian Dior
09.2018 - 03.2019

Sales Associate

Ralph Lauren
08.2017 - 09.2018

Intern

GQ Magazine
05.2017 - 07.2017

Bachelor Health Science (Aesthetics) -

Torrens University Australia

Diploma of Beauty And Spa - Aesthetics

Torrens University Australia

Developing Research & Analytical skills -

Griffith University

Year 10 ROSA -

Arden Anglican College
Emily Andrews